Customer Experience Associate

2 weeks ago

Courtenay, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Retail Sales & Service

**Job Category - Primary**
- Retail Banking - Customer Service

**Job Category(s)**
- Retail Banking - Customer Service

**Hours**
- 15

**Business Line**
- TD Canada Trust

**Time Type**
- Part Time

**Employment Type**
- Regular

**Country**
- Canada

**Province/State (Primary)**
- British Columbia

**City (Primary)**
- Courtenay

**Work Location**
- 789 Ryan Road

**Job Expires**
- 29-Mar-2023

  • Customer Experience Associate

    4 weeks ago

    Courtenay, Canada TD Bank Full time

    403264BR Retail Banking - Customer Service Courtenay, BC March 16, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...

  • Customer Experience Associate

    4 weeks ago

    Courtenay, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    4 weeks ago

    Courtenay, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • OMNI Customer Fulfillment Associate

    2 weeks ago

    Courtenay, British Columbia, Canada Walmart Canada Full time

    Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • OMNI Customer Fulfillment Associate

    2 weeks ago

    Courtenay, Canada Walmart Canada Full time

    Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Cosmetics Associate

    2 weeks ago

    Courtenay, British Columbia, Canada Walmart Canada Full time

    Position Summary...Working as a Cosmetics Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Cosmetics Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate is a total loss champion, protecting company assets...

  • Cosmetics Associate

    2 weeks ago

    Courtenay, Canada Walmart Canada Full time

    Position Summary...Working as a Cosmetics Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Cosmetics Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate is a total loss champion, protecting company assets...

  • Ecommerce Store Associate

    4 weeks ago

    Courtenay, British Columbia, Canada Walmart Canada Full time

    What you'll do...Our OMNI Customer Fulfillment Associate gets online orders ready for customer pick-up and delivery Yes, that means you will be collecting items for our customers online orders, making sure that each selection perfectly matches our customers' shopping list.We have many opportunities in our eCommerce teams, including:OMNI Customer Fulfillment...

  • Merchandising Store Associate

    4 weeks ago

    Courtenay, British Columbia, Canada Walmart Canada Full time

    What you'll do...Our merchandising associates ensure everything has been stocked and merchandised in the most attractive, easy-to-find manner, so that our customers find what they need right when they need it, with absolutely no fuss or frustration.We have many opportunities in our Merchandising team, including:Consumables AssociateCosmetics AssociateFashion...

  • Retail Associate

    1 week ago

    Courtenay, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Retail Associate, which we call an Omni-Channel and Product Process Specialist at Best Buy. As a Retail Associate, you will keep our store looking great and process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you...

  • Merchandising Store Associate

    1 month ago

    Courtenay, Canada Walmart Canada Full time

    What you'll do...Our merchandising associates ensure everything has been stocked and merchandised in the most attractive, easy-to-find manner, so that our customers find what they need right when they need it, with absolutely no fuss or frustration.We have many opportunities in our Merchandising team, including:Consumables AssociateCosmetics AssociateFashion...

  • Associate Commercial Insurance Advisor Ll

    4 weeks ago

    Courtenay, Canada First Insurance Agencies Ltd. - Co-operators Full time

    **Commercial Insurance Advisor II** **Full-Time Opportunity** We are currently recruiting for a full-time Associate Commercial Insurance Advisor II. The Associate Commercial Insurance Advisor II is a key player in the support and development of the agency operation primarily through the sales and service of our specialty lines of Commercial and...

  • Customer Service Specialist

    4 weeks ago

    Courtenay, Canada Convoy Supply Inc. Full time

    **CUSTOMER SERVICE SPECIALIST - 6 Months Contract** Position Summary If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply...

  • Customer Support and Receptionist

    1 week ago

    Courtenay, Canada Resonant Light Technology Full time

    We are looking for someone to fill the blended role of a customer support representative and a receptionist. This person must be excellent on the phone, great with computers and highly detail oriented. **About the Job** This job is a blended role, filling aspects related to both customer support and reception. Due to the nature the role, there is plenty of...

  • Customer Service/office Assistant

    3 weeks ago

    Courtenay, Canada Cedar Grove Roofing Supplies Full time

    **Cedar Grove Roofing Supply **has been operating for over 45 years in British Columbia and has a loyal established base of top-quality roofing contractors. Our mission is to match great contractors with excellent products and provide the highest level of service in the industry. **ALL CANDIDATES MUST BE AVAILABLE FOR IN PERSON INTERVIEWS AND ABLE TO START...

  • Associate Orthodontist

    4 weeks ago

    Courtenay, Canada Corus Orthodontists Full time

    We have an incredible opportunity available in the beautiful cities of Courtenay and Campbell River, British Columbia. Shoreline Orthodontics, a well-established orthodontic practice, is looking for a passionate and energetic Orthodontist to join their team. This individual will have the opportunity to work closely with Dr. Michelle Kosmowski, who takes...

  • Department Supervisor: Full Time

    4 weeks ago

    Courtenay, British Columbia, Canada Home Depot Full time

    Position Purpose: Department Supervisors customarily work a flexible schedule, requiring both daytime and evening availability and shifts could be scheduled on any day of the week. In addition to being familiar with and able to perform the functions of the majority of other store positions; a Department Supervisor must be able to perform the tasks and...

  • Customer Service/admin Representative

    4 weeks ago

    Courtenay, Canada Enex Fuels Ltd Full time

    **URGENTLY HIRING** **Experienced Customer Service/**Admin Representative** Needed** **Full Benefits** **Full-time, Permanent** **Who We Are**: Enex Fuels Ltd. is one of Vancouver Island’s leading fuel and lubricant suppliers for over 40 years. We are the exclusive wholesale branded distributor of **Esso Fuels** and **Mobil Lubricants**, both...

  • Associate Dean, Faculty of Health

    1 week ago

    Courtenay, Canada North Island College Full time

    Position Summary The Associate Dean is a member of the decanal administrative team supporting the programs, activities, and work of the Dean in the Faculty of Health and Human Services.Under the direction of the Dean, and working with faculty, staff and community committees, the Associate Dean is accountable for functional tasks and responsibility areas...

  • Retail Sales Associate

    5 days ago

    Courtenay, Canada Team Wireless Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months **Tasks**: - Assist in display of merchandise - Conduct sales transactions through Internet-based electronic commerce - Estimate or quote prices, credit or contract terms, warranties and delivery dates - Greet customers and discuss type, quality and quantity of...