Team Lead

2 weeks ago

Mississauga, Canada CarePartners Full time

Who We Are:
When you join us at CarePartners, you’re building a career with a company who cares about their patients, their patients’ families, and their staff.

We are currently looking for someone to join our team in the role of Team Lead. Within a customer focused environment, this position provides intake and scheduling expertise and support within an integrated client focused service delivery model.

Overview:
This position may involve a shift rotation of afternoons, evenings, and weekends including holidays. The position would require flexibly as schedules may change.

CarePartners serves Ontario communities and **we bring kind and professional care to patients in need, **and when you work with us,** you make a positive impact in your community.**

**We have immediate Full-Time and Part-Time openings in the XXXX office**

What We Offer:
**Incentives and Perks**
- Competitive pay
- Meaningful, fulfilling work, helping patients and their families behind the scenes
- Supportive team environment and a great corporate culture
- Access to group discounts, including exclusive discounts from various retailers
- Total rewards program which includes health & dental benefits
- An Employee Assistance Program (EAP) for you and your family members
- Opportunities for continuing education and training
- Hands on mentoring and leadership support

What The Role Involves:

- Manage individual caseload related to intake and service delivery of client/employee schedules as defined by local management.
- Support multi-disciplinary team through effective problem solving of conflicts/issues with regards to challenging scheduling cases, hard to service areas.
- Respond to multi-disciplinary team questions and concerns regarding scheduling policies and practices.
- Provide support and mentoring to multi-disciplinary team.
- Mentor and support multi-disciplinary team in the completion of intake and scheduling tasks/requirements.
- Mentors and supports multi-disciplinary team in the use of software’s and other technical enablers (e.g. Procura; HPG, OneDrive).
- Primary contact designee for all Information System related problems.
- In collaboration with the Manager, troubleshoots employment related issues by providing necessary information and supportive documentation.
- In collaboration with the Manager, participates in the recruitment and hiring process for Client Service Delivery Coordinators.
- In collaboration with the Manager, contributes to the development of annual training and operational plans related to client service delivery.
- Participate in the collection and/or analysis of key performance, quality and human resource indicators.
- Provide regular feedback and recommendations to Manager on intake and scheduling performance.
- Participate in the development and execution of ongoing quality improvement initiatives.
- Maintain and promotes a collaborative team relationship with clients/caregivers, funders, community partners, staff, volunteers and other internal colleagues.
- Where required, participates in internal and external committees and community functions (workshops, job/health fairs, community boards and participation on focus groups).
- Demonstrate a commitment to continued professional development and growth.
- Contribute to a healthy and safe working environment.
- Perform other duties as required.

What You Bring:

- The minimum qualifications for this position are one (1) to three (3) years of post-secondary education and one (1) to three (3) years of job-related work experience.
- Excellent organization skills and high attention to quality, combined with the ability to manage multiple high priority tasks within a fast pace service environment is required.
- Excellent verbal and written communication skills.
- Ability to work non-traditional hours is a requirement.
- Exceptional analytical and problem-solving skills.
- Advanced knowledge of scheduling systems i.e. Procura/CIMS experience an asset.
- Customer Service experience is an asset.
- Knowledge of Health/Homecare industry an asset.
- Fluency in multiple languages an asset.

CarePartners In Your Community:
In addition to providing home-based personal support, rehabilitation, therapy, nursing and palliative care across Ontario, CarePartners also serves the community through clinics, transitional care units, and provides relief in nursing homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing medical care and clinics in countries with poor access to health care since 2009.

Accessibility:

- CarePartners promotes and facilitates, as appropriate, the immunization of employees in order to provide a safe working environment for its employees, to deliver safe care to patients and to fulfill its commitment to evidence-based health promotion. In accordance with Public Health guidelines CarePartners has implemented safety protocols to prevent the spread of infectious diseases such as COVID-1

  • Team Lead

    5 days ago

    Mississauga, Canada Kuehne+Nagel Full time

    We are looking for a tech-savvy Team Lead to join our team! - ** Your Role **:Support Management in leading the team by ensuring all standard warehouse practices and work instructions are followed to maintain high levels of inventory and

  • Team Lead

    4 weeks ago

    Mississauga, Canada Kuehne+Nagel Full time

    We are looking for a tech-savvy Team Lead to join our team! - ** Your Role **:Support Management in leading the team by ensuring all standard warehouse practices and work instructions are followed to maintain high levels of inventory and location accuracy. - ** Your Responsibilities**: - Demonstrate accuracy and efficiency in the execution of standard...

  • Team-Lead

    3 weeks ago

    Mississauga, Canada Hirebox Full time

    An industry-leading provider of third-party logistics is seeking a Team-Lead for their team in Mississauga, ON. The ideal candidate will possess experience with shipping/receiving, order picking and must be able to operate a counterbalance forklift and experience in Team-Lead position.In this role, you will have the opportunity to work with national and...

  • Team-Lead

    3 weeks ago

    Mississauga, Canada Hirebox Full time

    An industry-leading provider of third-party logistics is seeking a Team-Lead for their team in Mississauga, ON. The ideal candidate will possess experience with shipping/receiving, order picking and must be able to operate a counterbalance forklift and experience in Team-Lead position.In this role, you will have the opportunity to work with national and...

  • Team-Lead

    3 weeks ago

    Mississauga, Canada Hirebox Full time

    An industry-leading provider of third-party logistics is seeking a Team-Lead for their team in Mississauga, ON. The ideal candidate will possess experience with shipping/receiving, order picking and must be able to operate a counterbalance forklift and experience in Team-Lead position.In this role, you will have the opportunity to work with national and...

  • Team-Lead

    2 days ago

    Mississauga, Canada Hirebox Full time

    An industry-leading provider of third-party logistics is seeking a Team-Lead for their team in Mississauga, ON. The ideal candidate will possess experience with shipping/receiving, order picking and must be able to operate a counterbalance forklift and experience in Team-Lead position.In this role, you will have the opportunity to work with national and...

  • Team Lead

    8 hours ago

    Mississauga, Canada Roots Full time

    Erin Mills Town Centre - Store 101, 5100 Erin Mills Parkway, Unit R111A, Mississauga, Ontario, Canada Req #139 Thursday, March 14, 2024 WHAT WE’RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the...

  • Team-Lead

    3 weeks ago

    Mississauga, ON, Canada Hirebox Full time

    An industry-leading provider of third-party logistics is seeking a Team-Lead for their team in Mississauga, ON. The ideal candidate will possess experience with shipping/receiving, order picking and must be able to operate a counterbalance forklift and experience in Team-Lead position. In this role, you will have the opportunity to work with national and...

  • Team Lead, Welfare

    1 month ago

    Mississauga, Canada People Corporation Full time

    We are seeking a Team Lead, Welfare to join our BPA team in Mississauga. The team lead supervises and assists in the processing of employer benefit contributions and related member data while adhering to collective bargaining agreements and BPA Delinquency Guide. The Team Lead ensures that both the Employer and Member service teams are supported during...

  • Team Lead, Welfare

    3 weeks ago

    Mississauga, Canada People Corporation Full time

    We are seeking a Team Lead, Welfare to join our BPA team in Mississauga. The team lead supervises and assists in the processing of employer benefit contributions and related member data while adhering to collective bargaining agreements and BPA Delinquency Guide. The Team Lead ensures that both the Employer and Member service teams are supported during their...

  • Team Lead, Welfare

    3 weeks ago

    Mississauga, Canada People Corporation Full time

    We are seeking a Team Lead, Welfare to join our BPA team in Mississauga. The team lead supervises and assists in the processing of employer benefit contributions and related member data while adhering to collective bargaining agreements and BPA Delinquency Guide. The Team Lead ensures that both the Employer and Member service teams are supported during their...

  • Team Lead, Welfare

    4 weeks ago

    Mississauga, Canada People Corporation Full time

    Job Description We are seeking a Team Lead, Welfare to join our BPA team in Mississauga. The team lead supervises and assists in the processing of employer benefit contributions and related member data while adhering to collective bargaining agreements and BPA Delinquency Guide. The Team Lead ensures that both the Employer and Member service teams are...

  • Team Lead, Welfare

    2 days ago

    Mississauga, Canada People Corporation Full time

    We are seeking a Team Lead, Welfare to join our BPA team in Mississauga. The team lead supervises and assists in the processing of employer benefit contributions and related member data while adhering to collective bargaining agreements and BPA Delinquency Guide. The Team Lead ensures that both the Employer and Member service teams are supported during their...

  • Team Lead, Welfare

    3 weeks ago

    Mississauga, Canada People Corporation Full time

    We are seeking a Team Lead, Welfare to join our BPA team in Mississauga. The team lead supervises and assists in the processing of employer benefit contributions and related member data while adhering to collective bargaining agreements and BPA Delinquency Guide. The Team Lead ensures that both the Employer and Member service teams are supported during their...

  • Team Lead

    1 month ago

    Mississauga, Canada Cardinal Couriers Full time

    Our Team Lead is an integral member of the operations team, who is responsible for providing management to the team, coordinating their workloads, providing support to ensure that the team delivers, monitoring any issues, and ensuring production targets, KPIs, and quality standards are met to meet the requirements of the customer. This position is physically...

  • Warehouse Team Lead

    4 weeks ago

    Mississauga, Canada Kuehne+Nagel Full time

    We are looking for a Team Lead to support our client in the health care industry! - ** Your Role **:Follow standard warehouse practices and work instructions required to maintain high levels of inventory and location accuracy. - ** Your Responsibilities**: - Follow standard warehouse practices and work instructions required to maintain high levels of...

  • Team Town- Manager

    4 weeks ago

    Mississauga, Canada Team Town Sports Full time

    **Team Town is Canada’s newest and leading destination for team sports. Our commitment is to bring top-quality team sports equipment to Canadians across the country. We cater to the needs of athletes of all skill levels and ages by providing them with the best possible gear and equipment to enhance their performance on the field, court, or...

  • Pension Team Lead

    4 days ago

    Mississauga, Canada People Corporation Full time

    Job Description We are seeking a Pension Team Lead to join our BPA team in Mississauga. The Pension Supervisor is responsible for the effective day-to-day administration of our Client Pension Plans. This individual will lead a team of pension professionals. The Pension Team Lead will: Provides leadership and motivation to team responsible for...

  • Warehouse Team Lead

    2 weeks ago

    Mississauga, Canada Remco Full time

    Grow your career with Remco!! A leader in the warehousing & distribution industry as a Warehouse Team Lead, where you will be setting the pace for the day & successfully leading the team in achieving KPIs as well as ensuring that Standard Operating Procedures (SOP) are followed. This is an excellent opportunity to be in a leadership role where you will be...

  • Warehouse Team Lead

    2 weeks ago

    Mississauga, Ontario, Canada Remco Full time

    Grow your career with Remco A leader in the warehousing & distribution industry as a Warehouse Team Lead, where you will be setting the pace for the day & successfully leading the team in achieving KPIs as well as ensuring that Standard Operating Procedures (SOP) are followed. This is an excellent opportunity to be in a leadership role where you will be the...