Logistics Supervisor

2 weeks ago

Markham, Canada CEHA Canada Full time

**Company Overview**
- Ceha Canada Inc. is a leading provider of high quality, fast and flexible office furniture solutions. We pride ourselves on our ability to innovate and produce solutions for our clients, both in our service and award-winning product design. We believe in the principle of environmental sustainability, reducing our carbon footprint in all aspects of the production stages as we ensure continuous improvement. Our team is committed to provide exceptional service, support, and solutions that meet our clients’ needs and expectations and to foster long-term loyalty to the company's products or services._

**Position Summary**

As a key member of the Ceha team, the Logistics Supervisor contributes to the overall success of the company by overseeing the shipping and delivery of product and the warehouse team members. The Logistic Supervisor accomplishes this by:
a) Achieving high levels of customer satisfaction through excellence in shipping, receiving, identifying, dispatching and assuring quality of goods;
b) Measuring and reporting the effectiveness of warehouse activities and employee performance;
c) Overseeing the organization of inventory and storage areas; and

d) Complying with all safety practices and regulations.

**Assigned Duties & Responsibilities**:

- Working with the leadership team to observe and evaluate key performance criteria of team members (i.e., attendance, punctuality, job knowledge etc). Implements progressive discipline as appropriate.
- Communicating expectations and on-going coaching and training of team members.
- Defining staffing needs and allocating workloads.
- Ensuring team members follow company policies and procedures.
- Controlling and organizing storage and inventory space.
- Ensuring the accuracy of inventory and shipments.
- Interacting with other departments to resolve problems and answer questions.
- Maintaining records, utiliing speacialized reports and documenting relevant information to calculate warehouse metrics and performance.
- Implementing new methods, processes and improvements to increase efficiencies and overall customer satisfaction.
- Planning, scheduling and following up on order flow.
- Reviewing and analyzing reports and key performance indicators (KPI).
- Identifying operations needing development and implementing innovations to adjust current work practices and procedures.
- Enforcing the adherence to the Occupational Safety and Health Administration safety regulations.

**Required Competencies**:

- **Attendance and Punctuality**:Demonstrates reliability and has a strong record of overall attendance. Reports to work on time for shifts and observes prescribed work break/meal periods.
- **Work Quality & Job Knowledge**:Completes work thoroughly and correctly. Follows established processes and procedures and ensures paperwork is accurate and complete. Understands work instructions and processes and uses equipment and materials effectively in their role. Possesses the practical and technical knowledge required of the job.
- **Productivity**:Produces a significant volume of work efficiently and within a specified period of time. Works independently with little or no direction or follow-up to complete the tasks and job assignments.
- **Action Oriented & Accountability**:Seeks out new work assignments, proposes improved work methods and suggests ideas to eliminate waste and safety risks. Finds new and better ways of doing things. Adapts and responds to change in a positive manner. Accepts job assignments and additional duties willingly and takes responsibility for own performance and job assignments.
- **Team Player -**Works well with others to achieve common goals in the warehouse. Demonstrates willingness to collaborate, cooperate and support team members, leaders and outside contacts Steps up to help other team members as needed.
- **Communication**:Communicates clearly and effectively at all levels. Uses active listening to understand expectations, feedback and ideas from clients, team members and leaders. Produces easily understandable reports and presentations. Deals effectively with others, both internally and externally. Respects confidentiality**.**
- **Safety and Security of Company Assets**:Avoids shortcuts that increase health and safety risks to self or others. Checks for and reports potential hazards in the workplace. Works in a safe manner, preventing accidents and ensuring the safekeeping of company property.
- **Leadership**:Promotes organizational mission and goals and shows the way to achieve them. Creates a climate in which people want to do their best. Holds frequent performance and development discussions with team members. Communicates in a way that motivates others. Strives to build a collaborative and diverse team.
- **Managing and Measuring Work**: Clearly assigns responsibility to team members and sets clear objectives and measures. Knows what to measure and how to measure it. Monitors process, progress, and resu

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