Full Time Dental Administrator
2 weeks ago
**Overview**
**Responsibilities**
- Daily priority of ensuring Hygiene is completely scheduled, including optimization of schedule and re-booking of patients when changes in schedule occur.
- Daily follow-up of all “No/Show” cancellations (phone/letter).
- Support reception staff wherever required (phones, scheduling, payments, etc.)
- Confirmation phone calls for all future appointments.
- Process and follow-up hygiene related pre-determinations and outstanding recall appointments.
- Assist patients with insurance benefits and limitations, including obtaining insurance breakdowns for all patients.
- Establish and maintain “ASAP/Short Notice” availability lists
- Pull monthly account receivable report for all hygiene appointments and ensure all monies are being collected/outstanding accounts handled correctly.
- Responsible for proper hygiene room rotation to ensure fairness amongst hygiene department.
**Experience**
- Previous experience as an Administrator or in a similar administrative role is preferred.
- Familiarity with phone systems and front desk operations is essential.
- Knowledge of medical terminology, particularly within a dental office setting, is highly desirable.
- Strong organizational and multi-tasking skills with the ability to prioritize tasks effectively.
- Excellent communication skills, both verbal and written, to interact professionally with patients and staff.
All administrators are required to have availability for one shift a week until 7pm and 1-2 Saturdays a month. RDA's are welcome to apply, and Tracker knowledge is an asset but not a requirement. We are a busy, well-established office off of Henderson Highway, with an experienced and dedicated team who thrive on teamwork and patient care, and love to have fun. We offer many total rewards including free parking, paid uniforms, wellness days, paid vacation time, RRSP contributions, extended health benefits and more
**Job Types**: Full-time, Permanent
Pay: $18.00-$26.00 per hour
Expected hours: 38 per week
Additional pay:
- Overtime pay
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
**Experience**:
- Dental receptionist: 1 year (preferred)
- Office administration: 1 year (required)
Work Location: In person
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