Car Rental Agent

2 weeks ago

Kitchener, Canada Xtreme Car and Truck Rentals Full time

**Essential Functions**
- Facilitates the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs
- Must work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills
- Sales and Marketing; Handles sales and sales process for inbound calls as well as outbound solicitation
- Is responsible for executing the business unit's marketing plan
- Maintains current accurate data within the company's marketing database
- Is responsible for generating rental leads
- Maintains and expand relationships with existing customer base
- Maximizes operational effectiveness by coordinating overall inventory levels to meet customer demand Customer
- Drives profitable revenue growth by maintaining and growing customer relationships
- Is responsible for overall satisfaction for all internal and external customers
- Reconciles all customer concerns, issues, disputes in order to maintain the ongoing relationship Communication
- Maintains composure when addressing stressful situations

**Additional Responsibilities**
- Performs other duties as assigned.

**Skills and Abilities**
- Strong interpersonal, customer relations and problem solving skills and the proven ability to effectively organize tasks and manage time
- PC literacy
- Valid G driver's license
- Clean drivers abstract

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer service: 3 years (required)

Licence/Certification:

- G Drivers License (required)

Work Location: In person

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