Administrative Support 09

2 weeks ago

Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

**Administrative Support 09**:
**Position Details**:
**Department**: Obstetrics and Gynecology Collaborative Clinic
**Employee Type**: Regular, Part Time
**If Temporary, Number of Weeks**:
**Union**: CUPE
**Openings Remaining**: 1

**Schedule**:
**Work Days**: Monday to Friday
**Time of Day**: Days
**Shift**: 7.5 hour
**This position may be scheduled at any of the following sites**: Charlton Campus (Hamilton Downtown)

**Application Dates**:
**Opening Date**: 11/05/23
**Closing Date**: 18/05/23 Applications must be received online by 12:00 midnight on the Closing Date

**Position Description**:
***:
Fontbonne Obstetrics & Gynecology is a high volume, fast-paced clinic providing care for women across the spectrum of obstetrics and gynecology. Working closely with physicians, nurses, clerical staff, learners, patients and families, this position provides administrative support within the clinic including medical transcription, surgical booking, patient registration, filing and other clerical duties as assigned to support daily clinic operations.

**QUALIFICATIONS**:

- Two year post-secondary diploma in Medical Office Administration from an accredited institution is required.
- Medical terminology certificate
- Demonstrated commitment to the values of Service, Responsible Stewardship, Community Responsiveness and Respect.
- Intermediate skill level is required for MS Word and Excel.
- Intermediate skill level is required for spelling, medical spelling and medical terminology.
- Current work experience in a hospital setting with patient registration and booking software. Epic experience preferred.
- Demonstrated technical aptitude in troubleshooting and support.
- Intermediate skill level is required for typing speed.
- Must have demonstrated an ability to accept responsibility, plan, prioritize and complete tasks with mínimal supervision.
- Must be able to perform effectively both independently and as a team member and excellent conflict resolution skills.
- Able to function calmly and efficiently in a friendly manner, completing multiple tasks and providing customer service.
- Must be effective, tactful and be able to have confidential communication in person and on the telephone is essential.
- Demonstrated good work performance and attendance record.

**RESPONSIBILITIES**:

- Maintains confidentiality and release of information in accordance with hospital policy at all times.
- Obligation to review and commit to applicable departmental and hospital policies and procedures at all times.
- Registers patients for Outpatient procedures, ensuring that all pertinent patient data and procedure information is entered into the patient information system accurately and efficiently. Prepares daily patient logs.
- Schedules Outpatient appointments from various sources, i.e. OR, which are collected several times a day, confirming appointment details with patient or physician's office, booking or ordering any required or follow-up tests/procedures accordingly.
- Performs reception duties and triages incoming calls, answering immediate concerns and referring other calls as required.
- Ensures all filing, charting and appointment sheets are up to date for clinic activities.
- Completes weekly unit statistics, monthly census reports and staffing logs.
- Ensures all supplies required by the unit are adequately stocked and re-ordered in a timely manner.
- Ensures station and work area is maintained in an organized and presentable way at all times.
- Obligation to review and commit to applicable departmental and hospital policies and procedures.
- Assists with other unit activities as delegated by the Nurse Manager.

**HOURS OF WORK**:
Monday to Friday; days

**WAGE RATE**:
Hourly: $25.58...$26.71...$27.81 (plus 14% in lieu)

**PLEASE NOTE**:
Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

**_ St. Joe’s fosters an environment where we celebrate diversity, where teams reflect the diversity of the community in which we serve, enhancing the connection to patients, clients, community, and each other._**
- St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the _Mission, Vision, and Core Values_ of SJHH._

**We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.**

**Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

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