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Project Coordinator

3 months ago


Saint John, Canada Chandler Full time

PROJECT COORDINATOR - ALARM & COMMUNICATIONS

Chandler is a growing company with seven distinctive divisions. With locations throughout Atlantic Canada, Chandler is able to handle your complete business needs. Chandler is committed to providing World Class Customer Service. As part of the J.D. Irving, Limited group of companies, we can provide you with unlimited career opportunities in a team-based collaborative environment focused on continuous improvement. We are committed to providing the best, and to achieve the goal, we are also committed to hiring the best.

The key functions of the Project Coordinator role are the coordination and management of electronic security and fire alarm installation projects. The Project Coordinator also manages various stages of the installation process from order entry to delivery, to order close out. The Project Coordinator reports to the Alarm and Communications Division Manager.

The role will require coordinating project implementation deliverables from start to finish in coordination with the Service Managers for Security and Fire Alarm and Division Manager. You will also be interfacing with internal technical resources and subcontractors to establish and meet project schedules while driving customer satifaction.

**Responsibilities**:

- Coordination of Installation Technicians to ensure jobs are prioritized to meet customer completion dates.
- Drive installation process for all orders assigned from start to finish, working in close alignment with field leadership team.
- Coordination with subcontractors' schedules, including the tracking of arrivals and departures to/from customer sites.
- Review all new orders assigned for accuracy related to Customer Contact Information, Site Address, Scope of Work, etc.
- Work closely as the primary customer contact to obtain customer completion timelines.
- Maintain Electronic Installation Folders for all assigned orders/projects.
- Assist in managing changes to project scope.
- Own tasks specific to submitting shop drawings for specified and ordered equipment.
- Assist with processing RMAs and contacting vendors to obtain invoices.
- Manage small to medium scale sized projects.

**Qualifications**:

- Requires a minimum of 1-3 years of experience in operations scheduling, operations support and/or project coordination.
- Ability to demonstrate and possess a working knowledge of the installation processes and systems, including an understanding of the overall order to cash process. These areas should include, but are not limited to:

- Product and service offerings and deliverables.
- Must have the ability to communicate effectively (oral/written), with internal and external customers, and practice good problem solving skills.
- Must be proficient in the use of Excel, Work, Outlook, PowerPoint and other computer systems, as well as database management and project management system input and maintenance.
- Must be detail-oriented and organized with the ability to multitask.
- Must have effective written and verbal communication skills as well as an ability to effectively communicate with customers as needed.

This full-time position offers the opportunity for growth and would be ideal for someone who is interested in an entry level sales role. If you are committed to excellence, have high energy, are determined to succeed and interested in working in a rewarding team environment, we would like to speak with you
- Chandler is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees._

Additional Information
- Posting Date: May 30, 2024