Warehouse & Logistics Customer Service
3 days ago
**Duties and Responsibilities**:
The primary responsibilities of the CSR are as follows:
- Compile and Maintain records in the warehouse management system of type and quantity of products, materials, equipment, merchandise and supplies stored at the facility
- Process receipts in the Warehouse management System
- Complete QA receipt handling and sampling document
- Generate inventory stock reports
- Perform cycle counts. Verify system data with physical count stock. Identify discrepancies, errors, investigate and report reasons for variances
- Release orders in Warehouse Management System for Warehouse personnel to prepare
- Liaise with carriers for pick-up and delivery scheduling
- Sign in/out carrier drivers
- Process and assembly courier sample orders
- Generate order paperwork and bills of lading from warehouse management system
- Process returns and damages
- Participate in corporate safety groups
- Work closely with facility manager, supervisors and warehouse personnel
- Allocate/process inventory transactions in support of co-pack/re-pack operations
- Sort and maintain files of hard copies of receipt, shipment and product paperwork
- Complete system weekly and monthly invoicing reports
- Generate warehouse productivity reporting for review with facility manager
- The CSR role is not limited to the above and additional responsibilities may be added
**Qualifications**:
Prior experience working in a 3PL environment. Strong organizational and computer skills and the ability to communicate well with others with a positive attitude.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
- Day shift
**Experience**:
- warehouse logistics industy: 2 years (preferred)
- customer service in warehousing: 1 year (preferred)
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