Customer Service Representative

2 months ago


Etobicoke, Canada Brinks Full time

**Job Summary**:
The Brink’s National Client Services (BNCS) department is dedicated to putting the customer at the centre of everything we do while ensuring we deliver Best in Class customer experiences We are looking for individuals to join our team who are passionate about customers, like to solve problems and offer effective
solutions.

**Availability**:
Must be available to work Monday-Friday between 8am and 4pm

**Location**:95 Browns Line, Etobicoke Ontario (100% in office. There is no remote option for this position)

This position must be in the office in Etobicoke every shift.

**Key Responsibilities**:

- Trouble shoot technical issues with both customers and crew members on a wide range of issues critical to business continuance
- Engage with a variety of internal partners to find timely resolution on customer requests and concerns
- Work within a specified framework and processes to diagnose and resolve issues
- Execute the delivery of specific reports through the day
- Be engaged to support adhoc projects and be the primary point of contact for customer outreach

**Must Have Qualifications**:

- A passion for delivering exceptional service
- A positive attitude and a desire to seek ways to improve processes and offer suggestions on how to make things better for all
- 2+ years' experience in a Call Centre, Customer-Facing logistics position
- Calm demeanor with the ability to work under pressure and deliver on tight timelines
- You are a team player who believes that we win as a team or not at all
- Some technical savvy and the ability to walk a customer through to a solution over the phone
- Effective communication skills both verbal and written - can deliver a message in a concise and easily digestible manner for a wide audience
- Ability to work in a 24/7/365 day operation where shifts are scheduled based on business needs
- Experience working with technology

**Nice to Have Qualifications**:

- Experience working within the transportation/security industry
- Bilingual (French/English)

Pay: $24.00-$25.00 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Etobicoke, ON M8W 3S2: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you available to work Monday-Friday between 8am-5pm?

**Experience**:

- customer service: 2 years (required)
- Logistics industry: 1 year (required)

Work Location: In person



  • Etobicoke, Canada Affinity 1:1 Full time

    : Customer Service Representative with STRONG communication skills We are looking for full time, self-motivated, dependable Customer Service Representatives to join our team! The Customer Service Representative will serve as the primary external contact with our customer base in different communities. They are responsible for not only maintaining strong...


  • Etobicoke, Canada Affinity 1:1 Full time

    : Customer Service Representative with STRONG communication skills We are looking for full time, self-motivated, dependable Customer Service Representatives to join our team! The Customer Service Representative will serve as the primary external contact with our customer base in different communities. They are responsible for not only maintaining strong...


  • Etobicoke, Canada SportStars Youth Soccer Full time

    Job Title: Customer Service Representative Job Summary: **Duties**: - Provide accurate information about products and services - Assist customers with order placement, tracking, and issue resolution - Utilize phone etiquette to ensure positive customer interactions - Conduct data entry tasks accurately and efficiently - Analyze customer needs to recommend...


  • Etobicoke, Canada Brenntag Full time

    **CUSTOMER SERVICE REPRESENTATIVE**: Our team in **Etobicoke** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: **Job Summary**: The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is...


  • Etobicoke, Canada Transbec Full time

    You are looking for a job that combines **customer service **and **teamwork**? Transbec is the company for you! Established in 1974, Transbec is one of Canada's largest distributors of automotive parts and accessories. This family business is looking for a **Customer Service Representative **to join its team based in our Etobicoke distribution...


  • Etobicoke, Canada Thorncrest Ford Full time

    **WANT TO WORK** for one of **Canada’s Best Managed Companies?** Dilawri Group is now actively searching for a **Customer Service Representative** to join our team at **Thorncrest Ford** in **Etobicoke**. **Responsibilities**: - Greets customers and visitors, ensuring optimum customer experience. - Answer and direct phone calls and ensures messages are...


  • Etobicoke, Canada Provincial Smart Home Services Full time

    **Position: Customer Services Representative** **Provincial Smart Home Services** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide...


  • Etobicoke, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** **pt Health - Six Points Physiotherapy** **Employment Type: Full-Time** **Location**: **5468 Dundas St West** **Etobicoke, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry...


  • Etobicoke, Canada WeServe Marketing inc. Full time

    Are you experienced in the Customer Service and Sales field and looking to utilize your customer-centric approach to business development? Weserve Marketing Inc is one of Toronto’s leading firms in Customer Service, Sales, and Business Development. We are dedicated to providing our clients with the utmost care and have a history of delivering profitable...


  • Etobicoke, Canada Harry Rosen Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! Customer Service Representative Part-Time Permanent Reporting to Customer Service Lead Sherway Gardens - Etobicoke, Ontario We are looking for a Customer Service Representative to join our Store team. In this role you’ll be responsible for:  Providing exceptional...


  • Etobicoke, Canada Provincial Smart Home Services Full time

    **Position: Customer Services Representative** **Provincial Smart Home Services** is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide...


  • Etobicoke, Canada Freshstone Brands Inc. Full time

    **Bilingual Customer Service Representative** **Company Overview**: One of Toronto’s exciting Food manufacturing companies is expanding and is currently seeking a _**Bilingual Customer Service Representative**_ to join our Customer Care Team team! Freshstone Brands Inc. (“FBI”) is a premier manufacturer of high-quality prepared food products that...


  • Etobicoke, Canada Silva & Son Produce Inc. Full time

    As a Customer Service Representative, you will be the first point of contact for our customers, providing support & assistance with their inquiries, concerns & requests. Your responsibilities will include but are not limited to: - Resolving customer issues & complaints in a timely and effective manner, striving for first-call resolution whenever possible. -...


  • Etobicoke, Canada Hertz Full time

    **Wage**:$17.25 Hourly + monthly commission The **Customer Service Representative **consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. **Qualifications**: Strong oral...


  • Etobicoke, Canada KTS Logistics Inc. Full time

    **Job Summary** **Duties**: - Process transactions accurately using the TMS system, ensuring proper cash handling procedures are followed. - Assist customers in selecting products that meet their needs, utilizing upselling techniques to enhance their experience. - Handle customer complaints and resolve issues promptly while ensuring customer...


  • Etobicoke, Canada Ahearn & Soper Full time

    Located in Toronto, a 100+ year old High Tech company that provides technology and software solutions to the supply chain industry has an opening for the following full time position: **Customer Service Representative - Toronto** **General Duties and Responsibilities**: - Processing sales orders - Communicating with customers and providing ETA’s -...


  • Etobicoke, Canada Wellwise Full time

    **All referred applicants must first be submitted through Workday by a current Loblaw Colleague.** Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering...


  • Etobicoke, Canada RONA inc. Full time

    About the Role:As a Customer Service Representative at RONA, you will play a vital role in ensuring a positive customer experience. Your responsibilities will include greeting customers warmly, assisting with loading products, and collecting carts and baskets scattered in the parking lot. You will also assist the customer service and checkout teams, return...


  • Etobicoke, Canada Custodia Home Management Full time

    **About Us** Custodia Home Management is dedicated to helping older adults live safely and independently at home by providing tailored home maintenance services. We are a fast-growing company that values customer satisfaction and exceptional service delivery. Join us in delivering quality care and ensuring customer happiness. As a **Customer Service...


  • Etobicoke, Canada Harris Global Enterprise Full time

    **APPLY HERE TO START A CAREER! (Get promoted to Supervisor in 6-8 months!!!)** - Earn a great hourly wage, plus bonuses - Guaranteed 40 hours per week - Gain customer service experience and sales skills - Work with a welcoming group of people - Opportunity to be promoted to Supervisor / Manager within the first year **ABOUT US**: Harris Global Enterprise...