IT Support

2 weeks ago


Edmonton, Canada Maple Tree Consulting and Support Services Full time

Duties will include but are not limited to:

- Maintaining an inventory and tracking of all company computers, printers, or other hardware, accessories, technology, and phones, ensuring a backup is readily available in the event of an equipment malfunction
- Developing and managing a ticket queue for responding to IT requests from employees including a Tier system for triaging requests
- Sourcing and negotiating agreements with vendors to ensure competitive pricing is obtained
- Assisting with the back end of website (as needed)
- Installing/troubleshooting/repairing/replacing damaged monitoring security cameras and or other equipment at various locations
- Setting up equipment for employee use, performing or ensuring proper installation of cables, operating systems, hardware and/or appropriate software
- Backing up data and decommissioning employee accounts in a timely manner
- Planning, implementing and migrating operation system upgrades
- Performing hands-on troubleshooting of all equipment types including computers, laptops, tablets, cell phones, printers, copiers, etc. and replacing as necessary.
- Managing and controlling permissions including security and sharing permissions
- Scheduling jobs, restores and backups
- Training staff on the use of: Teams, SharePoint, Apps and how to set these up on work devices
- Facilitating ongoing trainings such as new tech processes
- Having oversight of the App we currently use and addressing glitches, changes, updates and upgrades required/as needed
- Regular maintenance of all computers, printers, cell phones etc.
- Being available to all staff for tech problem solving and troubleshooting as issues arise
- Continually looking for ways to improve systems and processes to find more efficient ways to complete billing, on-call processes etc.
- Ensuring the company’s computer software and network systems are updated regularly

For success in this role, you must have:

- A Diploma in Technology and/or Information Technology or equivalent
- At least 2+ years of practical experience working in Information Technology or IT Support.
- A combination of education, training and experience may be considered.
- The ability to troubleshoot errors and issues, and recommend value added solutions with ease
- The ability to develop technical solutions to assist day-to-day user-related problems
- Advanced level skills and experience with Microsoft Office 365, SharePoint and Teams
- Programming understanding
- The ability to effectively navigate and troubleshoot Windows operating systems
- The ability to be friendly, personable and able to meet staff where they are at, in their tech abilities in order to assist them
- A valid driver's license and reliable vehicle

Pay: $25.89-$27.99 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person



  • Edmonton, Alberta, Canada This is an IT support group Full time

    Job OverviewWe are seeking a dedicated and detail-oriented Junior Endpoint Analyst to join our IT Support Services team in Edmonton.


  • Edmonton, Canada Plosz IT Solutions Inc. Full time

    **Job Overview** **Duties** - Provide first-level support for hardware and software issues, including troubleshooting operating systems and computer hardware. - Assist users with help desk inquiries, ensuring timely resolution of technical problems. - Support local area network (LAN) connectivity issues and assist with network troubleshooting. - Communicate...


  • Edmonton, Canada Expera IT Full time

    Imagine a world where entrepreneurs and their businesses can focus on making a positive impact on the world we live in. Where they can do their work using great technology, supported by great people, that simply works the way it’s supposed to! **_That’s what we do, and we need your help._** For over 27 years, Expera IT has worked with hundreds of small...


  • Edmonton, Alberta, Canada YEG IT SOLUTION Full time

    Job OverviewWe are seeking a skilled and efficient Office Support Associate to join our team at YEG IT SOLUTION. This role is ideal for an individual who is passionate about delivering exceptional customer service and providing administrative support.The successful candidate will be responsible for greeting clients, directing them to the relevant contacts or...


  • Edmonton, Alberta, Canada Epic IT Security Ltd. Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Epic IT Security Ltd. in helping us provide top-notch technical support services to our clients.About the JobThis is a permanent, full-time position with an estimated salary of $55,000 - $65,000 per year, depending on experience and location. The successful candidate will have a...


  • Edmonton, Alberta, Canada Richie It Solutions Inc Full time

    Job OverviewWe are seeking a highly skilled IT Infrastructure Support Specialist to join our team at Richie It Solutions Inc. In this role, you will be responsible for providing top-notch technical support to our clients.SalaryThe estimated annual salary for this position is $55,000 - $65,000, depending on experience and qualifications.Key...


  • Edmonton, Canada Richie It Solutions Inc Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified...


  • Edmonton, Canada Richie It Solutions Inc Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect,...


  • Edmonton, Canada Richie It Solutions Inc Full time

    Education: Expérience: EducationCollege/CEGEPTasksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and...


  • Edmonton, Alberta, Canada This is an IT support group Full time

    About the RoleWe are seeking a highly skilled Senior Commercial Financing Specialist to join our team. As a key member of our Commercial Financing Operations group, you will play a critical role in analyzing commercial financing activities and providing high-quality support to our clients and partners.Key ResponsibilitiesDraft offer of financing letters and...

  • Adoption Counselor

    3 weeks ago


    Edmonton, Canada This is an IT support group Full time

    p>COUNSELLOR IWELLNESS AND PSYCHOLOGICAL SERVICES, STUDENT AFFAIRS AND KIHÊW WACISTON INDIGENOUS CENTRECompetition No.OpportunityThe Department of Wellness and Psychological Services, a multidisciplinary team within Student Affairs, in partnership with kihêw waciston Indigenous Centre, invites applications for a full-time tenure-track appointment at the...


  • Edmonton, Alberta, Canada This is an IT support group Full time

    Job OverviewThe Director of Business Development will play a pivotal role in driving revenue growth by leading a team of Marketing Consultants. This high-impact position demands a sales leader with a proven track record, excellent interpersonal skills, and the ability to stay at the forefront of the rapidly changing marketing industry.About UsThis is an IT...


  • Edmonton, Canada DIGITECH IT SOLUTIONS INC. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 7 months to less than 1 year - or equivalent experience **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral...

  • Academy Analyst

    2 weeks ago


    Edmonton, Canada This is an IT support group Full time

    p>As an analyst on the Commercial Financing Operations (CFO) team at National Bank, you'll be a specialist in commercial financing activities. You are passionate about analysis, interested in preparing corporate financing files, and committed to providing quality work for our clients and partners. Come put your curiosity, autonomy, and resourcefulness to...


  • Edmonton, Canada This is an IT support group Full time

    The Company:Integrated Marketing Platform Inc. is leading an effective new approach to marketing, significantly saving businesses on their marketing costs while delivering an exceptional integrated marketing strategy.The Position:The highly motivated Director, Business Development will be responsible for senior level B2B sales and driving increased revenue...


  • Edmonton, Canada Forward IT Full time

    Education: - Expérience: **Education**: - Bachelor's degree **Work setting**: - Relocation costs covered by employer **Tasks**: - Establish and implement policies and procedures - Plan, develop and implement recruitment strategies - Manage training and development strategies - Oversee the analysis of employee data and information - Respond to employee...

  • Recovery Manager

    6 months ago


    Edmonton, Canada Serv-it Full time

    Recovery Manager Serv-It Bailiff Services Inc. **JOB TITLE**:Recovery Manager **DEPARTMENT**:PPSA/Civil Enforcement **SUPERVISOR**:Manager Civil Enforcement Serv-It Bailiff Services Inc. is a Civil Enforcement Agency licensed by Alberta Justice. Serv-it provides PPSA seizure/ civil enforcement, process serving and tenant default services through the...


  • Edmonton, Canada Rinse It Full time

    We're on the lookout for cleaning wizards who can make dirt disappear and turn the mess into a marvel. If you're passionate about creating squeaky-clean spaces and want to be a part of something epic, then this is the gig for you! **Job Summary** We’re looking for hardworking and reliable house cleaners. You’ll be responsible for cleaning residential...

  • Assistant Manager

    6 months ago


    Edmonton, Canada Call It Spring Full time

    **JOB SUMMARY** Reporting to the Store Manager, and District Manager, the Assistant Manager contributes to the profitable operation of their store. Embodying the ALDO Group’s values of integrity, love and respect, the Assistant Manager coaches and mentors all team members in support of the company’s purpose to build a world of love, confidence, and...

  • Assistant Manager

    6 months ago


    Edmonton, Canada Call It Spring Full time

    **JOB SUMMARY** Reporting to the Store Manager, and District Manager, the Assistant Manager contributes to the profitable operation of their store. Embodying the ALDO Group’s values of integrity, love and respect, the Assistant Manager coaches and mentors all team members in support of the company’s purpose to build a world of love, confidence, and...