Manager, Corporate and Member Sales

6 days ago

Whitby, Canada Abilities Centre Full time

**Position**: Manager, Corporate and Member Sales
**Location**: 1 Jim Flaherty Street, Whitby, ON
**Assignment**: Full-time, Salaried plus Commission
**Pay Rate**: $60,000 per annum plus commission. We also offer comprehensive, 100% employer paid benefits, flexible work environment, and access to our superb sport, fitness, and recreational facilities.
**Start Date**: June 2024

You Belong
We exist to unlock potential through accessibility and to create a better, barrier-free life for all Canadians. We strive to achieve this by reimagining accessibility, redefining the way Canadians live, work and play, and by co-designing innovative solutions that address the needs of our community. To be successful, our organization values being person-centred, genuine, flexible, innovative, and collaborative.

**The Position**:
Reporting to the President & Chief Executive Officer, the Manager, Corporate and Member Sales will support the Revenue Development Department in achieving its financial goals for Abilities Centre to reach its potential. The primary responsibility of the Manager, Corporate and Member Sales is to take a leadership role in the development and execution of member acquisition and retention initiatives in addition to corporate sales, primarily designed to support the Centre’s identified revenue objectives and customer service requirements. This person will lead a critical membership sales initiative, assuming a leadership position to direct and motivate facility team members to increase facility revenue and provide a best-in-class customer experience.

The individual will be entrepreneurial and passionate about selling a sports and recreational experience with a truly differentiated competitive advantage, and the Centre’s mission as its guide. They will also be responsible for identifying, prospecting, and securing business opportunities to support new revenue in sponsorship, with a primary focus on maximizing results within the established portfolio of opportunities. As a result, this role will develop and implement sales strategies for new member prospects as well as existing customers, designed to deliver new business opportunities.

**What You’ll Do**:

- You will focus on generating new Membership sales (Business, Group Sales).
- You will prospect potential corporate partners who share in the values of Abilities Centre and want to financially invest in the delivery of our mission.
- You will develop effective sales strategies and campaigns that help achieve targets and objectives.
- You will lead the team in actively pursuing sales opportunities through creative sales techniques and generating net new prospects.
- You will assist in developing strategic product, benefits, and pricing plans.
- You will implement and maintain a plan for use of sales software; creating a strategy to manage sales pipelines, produce regular sales and forecasting reports and updates on sales campaigns.
- You will develop and utilize sophisticated training programs and performance management systems.
- You will develop a high-performing sales culture with emphasis on achieving results in a team first, collaborative environment.
- You will create and sustain reporting metrics that create accountability and benchmarks for sales representatives to succeed.
- You will collaborate with Membership department to optimize lead qualification, effective target-setting, and pricing strategies.

**What You’ll Bring**:Education and Experience**:

- You have a post-secondary Diploma/Degree in Business Management, Sales & Marketing, or equivalent.
- You have a minimum of 3+ years’ experience selling or within a sales environment.
- You have a minimum of 3+ years’ experience within a large fitness, sports and/or recreational facility preferred.

**Business Acumen and Technology**:

- You can develop a strong strategic plan of action and can manage towards those identified targets (sales, number of members, sales revenue).
- You have a network of local businesses, potential partners, and community groups.
- You have strong sales and marketing skills.
- You exhibit knowledge of accessibility and accommodation issues.
- You have a working knowledge of online recreation management and/or sales software (for example, Legend, MindBody, Active Net, Sales Force, etc.), as well as a working knowledge of Microsoft Office suite of services.

**Communication and Collaboration**:

- You have outstanding verbal and written communication skills, including presentation ability.
- You can work collaboratively with multi-disciplinary teams and can achieve results through adaptability and creative problem-solving.
- You are an effective team player with a positive attitude whose interactions demonstrate accountability, authenticity, and collaboration.
- You have good conflict resolution skills and are dedicated to customer service that exceeds expectations.

**Confidentiality and Compassion**:

- You exhibit a high level of confidentiality and

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