Personal Banking Associate Trainee

4 weeks ago

Niagara, Canada TD Bank Full time

**Work Location**:
Niagara Falls, Ontario, Canada

**Hours**:
37.5

**Line of Business**:
Personal & Commercial Banking

**Pay Details**:
$42,000 - $58,200 CAD

**Department Overview**:
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

**In this role, a typical day may look like**:

- Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

**Job Requirements**:

- High School diploma and/or 1+ years of relevant experience
- Investment Funds Canada (IFC) or equivalent - post-appointment within 6 months
- Post-Secondary or Undergraduate degree (in related field) preferred
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective mannerMust be mobile within The Escarpment region
- This particular posting is open to those who identify as _**_First Nation (Status and Non-Status), Inuit, and Métis _**_with interest in the Personal Banking Associate Trainee role. For other opportunities, both for _**_First Nation, Inuit, and Métis _**_communities and others, please _visit the TD Career Site.

**Additional Information**
- We're committed to the ongoing development and growth of colleagues, so that they can unlock their full potential and achieve their career goals. We treat colleagues with the same care, warmth and respect that we show our customers, and we know that caring colleagues and supportive leaders are what makes TD unique. To learn more, visit _**_Indigenous Talent at TD _**_. _**

**Who We Are**:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape

  • Personal Banking Associate Trainee

    4 weeks ago

    Niagara Falls, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    About the RoleWe are seeking a skilled Personal Banking Associate Trainee to join our team at The Toronto-Dominion Bank (Canada). As a key member of our branch office, you will play a vital role in establishing and maintaining impactful relationships with our customers.Key ResponsibilitiesEngage customers in day-to-day advice needs, service transactions,...

  • Personal Banking Associate

    3 weeks ago

    Niagara Falls, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job TitlePersonal Banking AssociateDescriptionWe are seeking a skilled Personal Banking Associate to join our team. As a key member of our branch, you will be responsible for building and maintaining relationships with customers, providing exceptional customer service, and guiding them to the right solutions for their financial needs.Engage customers in...

  • Personal Banking Associate

    3 weeks ago

    Niagara Falls, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Build strong relationships with our customers and help them achieve their financial goals. As a Personal Banking Associate, you will be responsible for guiding customers to the appropriate staff member for resolving their financial queries and banking needs.Key Responsibilities:Engage customers in day-to-day advice needs, service transactions, digital...

  • Personal Banking Associate

    5 months ago

    Niagara Falls, Canada BMO Financial Group Full time

    6760 Morrison Street, Unit 1 Niagara Falls Ontario,L2E 6Z8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience...

  • Personal Banking Associate

    6 months ago

    Niagara Falls, Canada BMO Financial Group Full time

    7555 Montrose Road Niagara Falls Ontario,L2H 2E9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Banking Advisor

    4 weeks ago

    Niagara Falls, Ontario, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused advice expertise and natural problem-solving skills to maximize each client interaction by helping clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate...

  • Banking Advisor

    1 month ago

    Niagara Falls, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused advice expertise and natural problem-solving skills to maximize each client interaction by helping clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate...

  • Personal Banking Associate Trainee

    4 weeks ago

    Niagara Falls, Canada The Toronto-Dominion Bank (Canada) Full time

    Description :  Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a  Personal Banking Associate  for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and...

  • Window Installation Trainee

    6 months ago

    Niagara Falls, Canada A.C. Vinyl Windows Ltd. Full time

    We are looking for an installation trainee to work with our installation manager. You must have a driver's license with a clean driver's abstract. Experience helpful, but not necessary. We are a major window manufacturer in Niagara Falls. Will train you for a great career as part of our installation team. Pay: From $22.00 per hour Schedule: - Monday to...

  • System Status Controller

    3 months ago

    Niagara, Canada Niagara Region Full time

    **Division**: Emergency Services **Important Notices & Amendments**: Upon successful completion of the trainee course the SSC wage increases to **$38.63** **Important Overview**: - This position is posted as Regular, Part-time (0 to 36 hours per week). - There is no guarantee of hours on a Part-time basis. - This is a 24/7 operation - successful...

  • Customer Experience Associate- Glendale Branch

    6 months ago

    Niagara, Canada Scotiabank Full time

    Requisition ID: 180807 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Hydroelectric Operating Technician Trainee

    5 months ago

    Niagara-on-the-Lake, Canada Ontario Power Generation Full time

    #LI-Onsite Status: Regular Full Time Working Conditions: On-Site Education Level: Minimum 2-Year post-secondary diploma in Electrical, Hydraulics, or Power Generation area of study, or 2-Year post-secondary diploma plus minimum two years operating experience working in a hydroelectric or other power plant setting. Number of Positions: 4 Location: Niagara,...

  • Customer Experience Associate

    6 months ago

    Niagara, Canada TD Bank Full time

    **Customer Experience Associate**: - 423985BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 3643 Portage Road, 37 Lakeshore Road, 845 Niagara Street North **Employment Type** - Regular **City** - Niagara Falls, St. Catharines, Welland **Time Type** - Part Time **Province/State** - Ontario **Hours** -...

  • Electrical Technician Trainee Opportunity

    1 week ago

    Niagara Falls, Ontario, Canada HR770 Full time

    At HR770, we're seeking a highly motivated and detail-oriented Electrical Technician Trainee to join our team. This is an excellent opportunity for recent graduates or individuals looking to start their career in electrical engineering.In this role, you'll have the chance to work under the guidance of experienced professionals, learn from industry experts,...

  • Associate Financial Advisor

    5 months ago

    Niagara Falls, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Experience Associate

    5 months ago

    Niagara Falls, Canada TD Bank Full time

    **Customer Experience Associate**: - 416909BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 5900 Dorchester Road **Employment Type** - Regular **City** - Niagara Falls **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department Overview** At...

  • Customer Service

    5 months ago

    Niagara Falls, Canada Driven Brands Full time

    Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. With over 4,500...

  • Retail Associate

    6 months ago

    Niagara-on-the-Lake, Canada Diamond Estates Wines & Spirits Inc. Full time

    Do you have a passion for wine and enjoy working in a dynamic industry? Are you ready to embark on an exciting new phase in your career with a growing company and enthusiastic culture? If so, then this may be the right opportunity for you. Diamond Estates Wines & Spirits is the third largest producer of VQA wines in Niagara, Ontario, Canada and is looking...

  • Retail Associate

    2 weeks ago

    Niagara-on-the-Lake, Canada Diamond Estates Wines & Spirits Inc. Full time

    Do you have a passion for wine and enjoy working in a dynamic industry? Are you ready to embark on an exciting new phase in your career with a growing company and enthusiastic culture? If so, then this may be the right opportunity for you. Diamond Estates Wines & Spirits is the third largest producer of VQA wines in Niagara, Ontario, Canada and is looking...

  • Banking Advisor

    1 month ago

    Niagara Falls, Ontario, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused advice expertise and natural problem-solving skills to maximize each client interaction by helping clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate...