Customer Experience Associate

4 months ago

Niagara Falls, Canada TD Bank Full time

**Customer Experience Associate**:

- 416909BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 5900 Dorchester Road

**Employment Type**
- Regular

**City**
- Niagara Falls

**Time Type**
- Full Time

**Province/State**
- Ontario

**Hours**
- 37.5

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomesbecause when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have acce

  • Customer Experience Associate

    4 weeks ago

    Niagara Falls, Ontario, Canada TD Bank Full time

    Job Title: Customer Experience AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized...

  • Customer Experience Associate

    4 weeks ago

    Niagara Falls, Ontario, Canada TD Bank Full time

    Job Title: Customer Experience AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized...

  • Customer Experience Associate

    4 weeks ago

    Niagara Falls, Ontario, Canada TD Bank Full time

    Job Title: Customer Experience AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized...

  • Customer Experience Associate

    1 month ago

    Niagara Falls, Ontario, Canada TD Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences and contributing to the ongoing improvement of our branch customer experience.Key ResponsibilitiesProvide exceptional customer service and create...

  • Customer Experience Associate

    1 month ago

    Niagara Falls, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences through a range of financial transactions, customer service, and advice.Key Responsibilities:Provide exceptional customer service through a...

  • Customer Experience Associate

    1 month ago

    Niagara Falls, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences through a range of financial transactions, customer service, and advice.Key Responsibilities:Provide exceptional customer service through a...

  • Customer Experience Associate

    1 month ago

    Niagara Falls, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences through a range of financial transactions, customer service, and advice.Key Responsibilities:Provide exceptional customer service through a...

  • Customer Experience Associate

    1 month ago

    Niagara Falls, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences through a range of financial transactions, customer service, and advice.Key Responsibilities:Provide exceptional customer service through a...

  • Customer Experience Associate

    4 weeks ago

    Niagara Falls, Ontario, Canada TD Full time

    Description du posteClé de la réussiteEn tant que Customer Experience Associate, vous contribuerez à offrir une expérience client exceptionnelle à nos clients. Vous serez responsable de gérer les transactions financières, de répondre aux préoccupations des clients et de trouver des solutions pour résoudre leurs problèmes.Compétences...

  • Customer Experience Associate

    4 weeks ago

    Niagara Falls, Ontario, Canada TD Full time

    Description du posteClé de la réussiteEn tant que Customer Experience Associate, vous contribuerez à offrir une expérience client exceptionnelle à nos clients. Vous serez responsable de gérer les transactions financières, de répondre aux préoccupations des clients et de trouver des solutions pour résoudre leurs problèmes.Compétences...

  • Customer Experience Associate

    4 weeks ago

    Niagara Falls, Ontario, Canada TD Bank Full time

    Work Location:CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.Job Description:KEY...

  • Customer Experience Associate

    5 months ago

    Niagara, Canada TD Bank Full time

    **Customer Experience Associate**: - 423985BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 3643 Portage Road, 37 Lakeshore Road, 845 Niagara Street North **Employment Type** - Regular **City** - Niagara Falls, St. Catharines, Welland **Time Type** - Part Time **Province/State** - Ontario **Hours** -...

  • Customer Service Associate

    4 months ago

    Niagara Falls, Canada Value Village Full time

    **Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for our...

  • Customer Experience Associate- Glendale Branch

    5 months ago

    Niagara, Canada Scotiabank Full time

    Requisition ID: 180807 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    3 weeks ago

    Grand Falls-Windsor, Newfoundland and Labrador, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProvide proactive and...

  • Customer Experience Associate

    3 weeks ago

    Grand Falls-Windsor, Newfoundland and Labrador, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProvide proactive and...

  • Customer Service Associate

    5 months ago

    Niagara Falls, Canada Savers Full time

    Description Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...

  • Customer Service Associate

    3 months ago

    Niagara Falls, Canada Savers Value Village Full time

    Description Job Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Customer Experience Salesfloor Associate

    5 months ago

    Grand Falls-Windsor, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as part of a team...

  • Customer Experience Associate

    4 weeks ago

    Grand Falls-Windsor, Newfoundland and Labrador, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Your primary responsibility will be to provide...