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Plumbing Customer Service
3 months ago
Responsibilities:
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Handle and resolve customer complaints or issues with empathy and patience
- Upsell products and services to customers when appropriate
- Perform data entry and maintain accurate customer records
- Analyze customer needs and recommend appropriate solutions
- Communicate effectively with customers in both English and French
**Requirements**:
- Fluent in both English and French (verbal and written)
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Knowledge of plumbing products
- Previous customer service experience is preferred
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Proficient in data entry and computer skills
**Benefits**:
- Casual dress
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
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