Adoptions and Retail Operations

3 months ago

Winnipeg, Canada Winnipeg Humane Society Full time

**Winnipeg Humane Society - Job Posting #2024-4-22
**Date**:September 12th, 2024***

**Position Title**: Supervisor, Adoption & Retail Operations - Full Time
**Department**: Adoptions and Retail Operations

**Reports to**: Manager, Adoptions and Retail Operations

**Classification**: Union

**Rate**:$17.75/hr (start)
- $23.31/hr (Year 10) - fixed union wage scale
**Hours**:40 hours/week; Tuesday to Friday 11am-7pm

Saturday 10am - 6pm

**DAYS/TIMES OF SHIFTS COULD VARY/CHANGE**

**Start Date**:ASAP

**Closing Date for Applicants**: Open until filled

**Position Summary**:
The Adoption and Retail Operations Supervisor has knowledge of all staff positions and provides

training, supervision, and direction for Adoptions department and Retail Operations staff and

volunteers, reviews paperwork for accuracy and completeness, ensures partner program

requirements are met, communicates with partner vet clinics, and provides feedback on staff

performance to management. Reporting to the Manager Adoptions and Retail Operations, the

Adoptions and Retail Operations Supervisor ensures clients receive impeccable service, is the

next-in-line for elevated service concerns and is empowered to make decisions with regard to

adoptions, fees, and supplemental staffing.

The Adoptions and Retail Operations Supervisor is also responsible for promoting and selling retail

items in the Pet Shop at The Winnipeg Humane Society as well as managing the online store and all

related E-commerce. They will provide cashier services to WHS clients, re-stock and price

inventory, and oversee ordering of retail merchandise for the WHS Pet Shop. The Adoptions and

Retail Operations Supervisor will collect and review online orders, prepare online orders for pick-up

and delivery, and monitor back-end processes such as customer service, logistics, and payment.

This position is expected to foster a high standard of client service, frequently communicating and

working with Society staff, management, volunteers, suppliers, and vendors.

Supervisor, Adoptions and Retail Operations 2024

**_Who we are: _**
- One of the oldest registered Non-Profit charities in Manitoba funded primarily by donations and

events.
- An innovative community service organization committed to protecting animals from suffering,

and to promoting their welfare and dignity.
- A team of generous partners, donors, hardworking volunteers and committed staff united in the

belief that every animal deserves dignity and love.
- One of the largest and more recognized animal shelter and welfare organizations in Canada.
- Always growing, changing, and adapting to meet the expectations of the community and the

needs of Winnipeg’s animal population.

**Duties and Responsibilities**

Adoptions
- Directing and supervising adoption staff and volunteers, including satellite staff.
- Perform adoption consultations as needed; processing of adoptions as necessary,

including vaccinating and microchipping.
- Daily review of adoptions processed paperwork; ensuring Royal Canin compliance is met,

Petplan activations are done, and Welcome Home Program information is delivered to
veterinary clinics.
- Assists in training of new staff and volunteers
- Ability to give direct, constructive feedback to staff in a timely, respectful manner
- Delegation of duties to staff to ensure smooth delivery of all services
- Communicate promptly with Manager of Adoption
- Communicate effectively with all staff, volunteers and customers with exemplary service

skills
- Ensuring all clients receive impeccable service
- Delivering feedback to Manager regarding staff and service issues
- Be guided by and guide by empathy and being trauma informed with a harm reduction lens

for true community service.
- Other duties as assigned

Retail Operations
- Develop knowledge about other services provided by the Society and find opportunities to

match available services to interested clients
- Handle cash and cash balancing
- Provide direct and constructive feedback to staff in a timely, respectful manner
- Deliver feedback to Manager Adoptions and Retail Operations regarding staff and service

issues

Supervisor, Adoptions and Retail Operations 2024
- Delegate duties to staff to ensure smooth delivery of all services
- Work with other staff and volunteers as required
- Support evaluation of customer feedback and optimization of processes and systems to

continually improve customer experience
- Processing retail sales and other transactions on computerized cash register
- Open or close of Pet Shop as part of daily routine
- Stock shelves and participate in general upkeep of the Pet Shop
- Daily monitoring of order management including returns, inventory issues, payment issues

etc.
- Support back-end payment operations
- Update retail site as required
- Order inventory in Manager Adoptions and Retail Operations absence
- Set up and take down retail displays for special events as required, including transporting

of f

  • Adoptions and Retail Operations

    3 months ago

    Winnipeg, Canada Winnipeg Humane Society Full time

    **The Winnipeg Humane Society - Job Posting # 2024-4-20 **Date**:September 11th, 2024 **Position Title**: Adoption Counsellor, Part Time **Reports to**: Manager, Adoptions and Retail Operations **Classification**: Union **Rate**:$16.72/hr (start) - $21.74/hr (Year 10) - fixed union wage scale **Hours**:22 hours/week; Thursday 3pm-7pm, Friday 1pm-7pm,...

  • Adoptions and Retail Operations

    2 months ago

    Winnipeg, Canada Winnipeg Humane Society Full time

    **Winnipeg Humane Society - Job Posting #2024-4-24 **Date**:October 11th, 2024*** **Position Title**: Client & Retail Services Representative - Part Time **Department**: Adoptions and Retail Operations **Reports to**: Manager, Adoptions and Retail Operations **Classification**: Union **Rate**:$16.72/hr (start) - $21.74/hr (Year 10) - fixed union wage...

  • Adoptions & Retail Services Operations - Supervisor

    2 months ago

    Winnipeg, Canada Winnipeg Humane Society Full time

    **Winnipeg Humane Society - Job Posting #2024-4-24 **Date**:October 3rd, 2024*** **Position Title**: Supervisor, Adoption & Retail Operations and Adoption Counsellor - Part Time **Department**: Adoptions and Retail Operations **Reports to**: Manager, Adoptions and Retail Operations **Classification**: Union **Rate**:$17.75/hr (start) - $23.31/hr (Year...

  • Adoptions and Retail Operations

    3 months ago

    Winnipeg, Canada Winnipeg Humane Society Full time

    **Winnipeg Humane Society - Job Posting #2024-4-21 **Date**:September 12th, 2024*** **Position Title**: Client & Retail Services Representative - Casual **Department**: Adoptions and Retail Operations **Positions available**: 2 **Reports to**: Manager, Adoptions and Retail Operations **Classification**: Union **Rate**:$16.72/hr (start) - $21.74/hr...

  • Adoptions and Retail Operations

    3 weeks ago

    Winnipeg, Canada Winnipeg Humane Society Full time

    **Winnipeg Humane Society - Job Posting #2024-4-26 **Date**:November 8th, 2024*** **Position Title**: Client & Retail Services Representative - Part Time **Department**: Adoptions and Retail Operations **Reports to**: Manager, Adoptions and Retail Operations **Classification**: Union **Rate**:$16.72/hr (start) - $21.74/hr (Year 10) - fixed union wage...

  • Adoptions and Retail Operations

    3 months ago

    Winnipeg, Canada Winnipeg Humane Society Full time

    1 **Winnipeg Humane Society - Job Posting #2024-4-23 **Date**:September 12th, 2024*** **Position Title**: Supervisor, Pet Shop - Full Time **Department**: Adoptions and Retail Operations **Reports to**: Manager, Adoptions and Retail Operations **Classification**: Union **Rate**:$17.06-$22.12/hr - fixed union wage scale **Hours**:40 hours/week; Tuesday...

  • Retail Store Operations Manager

    2 weeks ago

    Winnipeg, Manitoba, Canada Keewatin Pizza and Convenience Store Full time

    Job DescriptionWe are seeking an experienced Retail Store Operations Manager to join our team at Keewatin Pizza and Convenience Store. In this role, you will be responsible for overseeing the day-to-day operations of the store, ensuring that it runs smoothly and efficiently.Key Responsibilities:Assign sales workers to duties and manage their...

  • Retail Store Operations Manager

    2 weeks ago

    Winnipeg, Manitoba, Canada Urban Classic Furniture and Home Decor Full time

    About the JobUrban Classic Furniture and Home Decor is seeking a highly motivated Retail Store Operations Manager to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for ensuring that our store runs smoothly and efficiently, providing excellent customer service, and maintaining high sales standards.Job...

  • Retail Store Operations Leader

    3 weeks ago

    Winnipeg, Manitoba, Canada Urban Classic Furniture and Home Decor Full time

    We are seeking a skilled Retail Store Supervisor to join our team at Urban Classic Furniture and Home Decor. The ideal candidate will have a strong background in retail, with experience in supervising a team and managing store operations.Key Responsibilities:Team Supervision: Supervise and coordinate the activities of sales workers, ensuring that they are...

  • Retail Store Associate

    2 months ago

    Winnipeg, Canada PetValu kildonan green Full time

    Location: Winnipeg, Manitoba **Job Description**: The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals....

  • Retail Store Manager

    5 months ago

    Winnipeg, Canada Wowkpow Retail Donald Inc. Full time

    **Key Responsibilities**: - Foster a welcoming environment for customers, promoting product education and enjoyment. - Lead and train a motivated team to deliver exceptional customer service. - Implement effective merchandising, branding, and promotional strategies. - Drive sales through proactive communication with staff and customers. - Educate both staff...

  • Retail Store Operations Manager

    2 weeks ago

    Winnipeg, Manitoba, Canada Urban Classic Furniture and Home Decor Full time

    We are seeking an experienced Retail Store Supervisor to join our team at Urban Classic Furniture and Home Decor. As a key member of our sales floor team, you will be responsible for ensuring that our customers have an exceptional shopping experience.About the RoleThis is a full-time position that requires the ability to work in a fast-paced environment,...

  • Ft Director, Retail Stores

    2 months ago

    Winnipeg, Canada Manitoba Liquor and Lotteries Full time

    **_All Manitoba Liquor & Lotteries employees may apply. _**_Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a...

  • Retail Operations Manager

    2 weeks ago

    Winnipeg, Manitoba, Canada Swift Quartz Global Services Inc Full time

    We are seeking a skilled Retail Store Supervisor to join our team at Swift Quartz Global Services Inc. As a key member of our retail operations, you will be responsible for overseeing the day-to-day activities of our store staff.Responsibilities include supervising and coordinating the activities of our sales teams, assigning tasks and duties, and ensuring...

  • Retail Operations Manager

    2 weeks ago

    Winnipeg, Manitoba, Canada Uppal Supermarket Inc. Full time

    We are seeking a highly motivated Retail Operations Manager to join our team at Uppal Supermarket Inc. This is a permanent position with 35 hours of work per week.About the RoleThe successful candidate will be responsible for overseeing the daily operations of our retail store, including managing sales teams, maintaining inventory levels, and ensuring...

  • Retail Operations Manager

    1 month ago

    Winnipeg, Manitoba, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a Retail Operations Manager to lead our team in Winnipeg, Canada. In this role, you will oversee daily operations and manage store staff, ensuring excellent customer service and profitability.Key Responsibilities:Manage store staff and oversee daily operations.Ensure high customer satisfaction and profitability.Monitor inventory levels and...

  • Retail Operations Manager

    2 weeks ago

    Winnipeg, Manitoba, Canada Canco 169 Winnipeg Full time

    Job DescriptionWe are seeking a highly skilled Retail Store Supervisor to join our team at Canco 169 Winnipeg. The successful candidate will be responsible for leading and managing the day-to-day operations of our retail store, ensuring that we provide exceptional customer service and maintain high standards of sales performance.This is a permanent full-time...

  • Retail Operations Manager

    1 week ago

    Winnipeg, Manitoba, Canada beBee Professionals Full time $35,000 - $45,000

    BeBee Professionals in Winnipeg is seeking a seasoned Retail Store Supervisor to oversee daily store operations and lead the retail team. As a key member of our team, you will be responsible for delivering exceptional customer service, managing staff, and driving sales growth.About the Role:Lead and motivate retail staff to provide outstanding customer...

  • Retail Operations Manager

    2 weeks ago

    Winnipeg, Manitoba, Canada Kildonan Motor Hotel Full time

    Job OverviewKildonan Motor Hotel seeks an experienced Retail Operations Manager to oversee the management of retail tasks, supervise staff, and ensure seamless sales, inventory, and payroll processes.

  • Dynamic Retail Sales Opportunity in The Winnipeg

    6 months ago

    Winnipeg, Canada LS Travel Retail North America Inc. Full time

    **Full Time positions available in an exciting airport retail industry.** **Must be available for various shifts, beginning 4am and closing at 10pm.** **Position Description Summary**: A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales...