Foodservice Sales Administration Associate

5 months ago

Port Coquitlam, Canada Saputo Inc. Full time

At Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter-from our manufacturing plants to our office locations and everywhere in-between.

Summary of Position...

Reporting to the Administration Manager, the Sales Associate is an inside sales and administration position responsible for providing high levels of customer service to Foodservice customers and the remote sales team across Western Canada. This position is directly responsible for sales to a group of customers managed by the sales office, as well as supporting the remote sales team and their customers, with sales orders and related administrative tasks.

How you will make contributions that matter...- Daily order taking, coordination and administration of orders for an assigned group of customers.- Daily coordination and administration of orders submitted by our remote sales representatives.- Vacation support and coverage for remote sales reps - order taking and dealing with customer inquiries.- Build and maintain strong customer relationships with all foodservice customers.- Initiate contact with potential new customers and coordinating new account setup.- Interactions with other departments through out the full order process. Communicating directly with the warehouse and distribution teams to ensure that customer orders are filled and shipped on schedule.- Support for sales manager and sales supervisors as required.- Other administration duties as assigned such as - accounts receivable, filing, and other general office duties.

You are best suited for the role if you- High school diploma or equivalent required.- Proficiency with MS Office (Word, PowerPoint, and Excel) and the ability to learn new software.- Experience in a customer support environment (retail, hospitality, restaurants, banking, etc.).- Experience with Maestro (financial and accounting ERP system) is an asset.-
- Ability to professionally manage customer expectations including complaints, logístical challenges, and problem solve as issues arise.- Strong administrative competencies.

We support and care for our employees by providing them with- Competitive salaries- Access to advantageous corporate agreements- Full range of group insurance benefits- Group retirement pension plan with employer contribution- Purchase option of company stock- Group RRSP- Health and wellness program in the workplace- Assistance program for employees and their families- Saputo products at a discounted price

Salary range: $58,970 to $73,735

**Salary offers will vary commensurate with experience, education, skills, and training.**

Our story began in Canada in 1954, when the Saputo family's hard work and dedication created a thriving dairy business. More than 65 years later, our roots in this country remain strong with our Corporate Headquarters in Montréal. Today, we are a leading cheese manufacturer and fluid milk and cream processor in Canada with well-loved brands, such as Saputo, Alexis de Portneuf, Armstrong, Baxter, Dairyland, Joyya, Milk2Go, Milk2Go Sport, Neilson, Nutrilait, Scotsburn* and Woolwich Goat Dairy. Thanks to our national footprint, we're proud to bring our best to our customers and consumers, and have plenty of opportunities for our employees to grow in their own way. And we do it while also striving to build a healthier future for our people and the communities where we operate, guided by our values and the Saputo Promise.

Join the Saputo Dairy Products Canada team to make your contributions matter every day
- SCOTSBURN is a registered trademark and is used under license by Saputo Dairy Products Canada G.P.

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