Live-in Superintendent

5 months ago

Ottawa, Canada The Minto Group Full time

**SUPERINTENDENT
**Location: 185 Lyon Street, Ottawa, Ontario
**Build your future at Minto**

Since 1955, we’ve been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership. We recognize this continues with great employees, like you, and would love for you to join us on our mission. At Minto we welcome change, celebrate new ideas and provide you with the resources, professional training and diverse opportunities to grow your career.

**Your offer will include**:

- A two-bedroom unit; hydro, electrical and cable included
- Competitive salary
- Annual bonus + benefits effective 1st day + RRSP matching plan + 3 weeks’ vacation
- Tuition reimbursement plans and professional development courses
- Employee recognition platform - Be rewarded by your colleagues for your contributions
- Flexible summer hours Many exciting career opportunities

**Your Role on our Team**:
The Live In Superintendent lives and works in the community and is responsible for contributing to best-in-class customer experience by performing general building maintenance and repairs for all in-suite and common areas as assigned by the Maintenance Service Coordinator.

**In this role, you will**:

- Performs resident service requests in addition to routine repairs and maintenance for in-suite, interior and exterior common areas.
- Contribute the longevity of building systems through preventative maintenance inspections of building mechanical systems and infrastructure
- Responsible for ensuring resident satisfaction through timely completion of service requests
- Maintain and exceed our product standards through reviewing and action on common area deficiencies
- Develop excellent first impressions for our customer through ensuring units are rent ready upon move in.
- Liaise with Administrators, Property Managers and Contractors to ensure quality of work and customer satisfaction.
- Using our Smartphone App to document service requests and the resolution thereof
- Completes turnover suite inspections and completes repairs and maintenance of vacant suites.
- Available to residents for general inquiries about living in their suite, building and community.
- Participate in on-call rotation schedule to ensure the ongoing safety and security of our tenants and buildings Other duties as required

**We would like you to have**:

- A minimum of two years of relevant work experience
- Valid driver's license and personal vehicle is required
- Ability to complete appliance repairs, routine plumbing repairs, repairs and maintenance requiring carpentry skills, painting, and basic electrical repairs
- Ability to operate smart phones and computer programs
- Knowledgeable of building codes and safety standards
- Ability to safely use and maintain tools of the job
- Knowledge of mechanical and HVAC systems
- Basic computer skills, including Microsoft Outlook Shows Initiative and demonstrates sense of ownership

- Minto is an equal opportunity employer committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. Should you require accommodation or support in any aspect of our recruitment and selection process, we will work with you to meet your needs._

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