Live-in Superintendent

3 weeks ago

Ottawa, Canada Katasa Group - Head Office Full time

**LIVE IN SUPERINTENDENT - OTTAWA**

**Your Role on our Team**:
The Live In Superintendent lives and works in the community and is responsible for contributing to best-in-class customer experience by performing general building maintenance (for three residential buildings in Ottawa downtown area - are of Glebe-Little Italy-Chinatown) and repairs for all in-suite and common areas as assigned by the Maintenance Service Coordinator.

**In this role, you will**:

- Performs resident service requests in addition to routine repairs and maintenance for in-suite, interior and exterior common areas.
- Cleans the common areas of one of the buildings
- Contribute the longevity of building systems through preventative maintenance inspections of building mechanical systems and infrastructure
- Responsible for ensuring resident satisfaction through timely completion of service requests
- Maintain and exceed our product standards through reviewing and action on common area deficiencies
- Develop excellent first impressions for our customer through ensuring units are rent ready upon move in.
- Liaise with Administrators, Property Managers and Contractors to ensure quality of work and customer satisfaction.
- Using our smartphone to document service requests and the resolution thereof
- Completes turnover suite inspections and completes repairs and maintenance of vacant suites.
- Available to residents for general inquiries about living in their suite, building and community.
- Participate in on-call rotation schedule to ensure the ongoing safety and security of our tenants and buildings
- Ensure proper maintenance and cleanliness of the building
- Other duties as required*
- This person will have:

- A two-bedroom unit in the downtown area of Ottawa in a new-built
- Competitive salary for live-in superintendent

**Requirements**:

- A minimum of two years of relevant work experience
- Valid driver's license and personal vehicle is required
- Ability to complete appliance repairs, routine plumbing repairs, repairs and maintenance requiring carpentry skills, painting, and basic electrical repairs
- Ability to operate smart phones and computer programs
- Knowledgeable of building codes and safety standards
- Ability to safely use and maintain tools of the job
- Knowledge of mechanical and HVAC systems
- Basic computer skills, including Microsoft Outlook
- Shows Initiative and demonstrates sense of ownership

Schedule:

- Monday to Friday

Work Location: In person

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