Server Assistant

4 months ago

Vancouver, Canada The Victor Full time

Are you passionate about the Food & Beverage industry? This is your opportunity to join an amazing company and be a part of one of Vancouver's most sought out American Steak & Seafood Restaurant
- The Victor

Blau & Associates oversees the Food and Beverage operations at Parq Vancouver including the Victor.The Victor represents the ultimate in a classic North American Steak & Seafood experience. The Victor features a contemporary and seasonally inspired menu highlighting a wide array of Pacific Northwest Seafood and a tiered selection of speciality steaks. An elegant bar offers premium libations, cutting edge cocktails, and an extensive selection of champagnes and wines. The Victor boasts a vibrant energy that echoes and amplifies the vitality of the city of Vancouver, overlooking False Creek and a 30, 000 square foot rooftop urban park. We are looking for YOU to join our team

POSITION OVERVIEW

The Busser is primarily responsible for clearing, cleaning and resetting designated areas in a restaurant, lounge or patio. The Busser assists with greeting and seating of guests, and service of food and beverage items. This position is responsible for following both company and facility policies and procedures. The Busser will promote the Parq Vancouver facility and act as a positive role model and representative of Blau & Associates. The Busser continually strives for 100% guest satisfaction.

**What we offer**:
Comprehensive health, dental, vision care benefits
Flexible work life balance
Paid Vacation
Extensive RRSP matching program
Career Growth and development opportunities
Associate Recognition Events including an amazing Holiday Party
Associate Discounts at Parq

GENERAL RESPONSIBILITIES

**The Server Assistant is responsible for**:
Working in collaboration with other Team Members and Departments to ensure the restaurant, lounge and patio operates in accordance with established operational procedures
Proper set-up, maintenance and adherence to scheduled duties, ensuring mise-en-place and par stock is maintained for all service related items
Clearing, cleaning and resetting designated areas, preparing speciality items and assisting with service of food and beverage items and seating guests
Maintaining a composed and professional demeanor while providing exemplary guest service
Being aware of menu items, menu and operational changes and communicating the information as appropriate
Protecting the organization, guests and co-workers by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations
Ensuring that all property, furnishings, equipment and supplies are used according to proper instructions and intended use
All duties as assigned by the Restaurant General Manager or their designated representative

QUALIFICATIONS

**The Server Assistant must**:
Have experience as a Busser in a similar environment including a hotel, restaurant, catering or other fast paced high-volume establishment
Have a Foodsafe Level 1 certificate. Serving It Right would be considered an asset
Be able to obtain and maintain a GPEB license
Have an excellent command of both spoken and written English. Knowledge of a 2nd language would be considered an asset
Have a basic understanding of different cuisines and food preparation methods
Have a good product knowledge and be able to effectively handle all guest inquiries including dietary, food sensitivity or allergy requirements
Have solid problem solving, decision making, customer service, communication and sales skills
Have the ability to handle inventory management and proper product use to eliminate waste and spillage
Have detailed knowledge of the Vancouver area including Parq Vancouver amenities, services and local attractions
Be able to stand for extended periods of time, reach, bend and stoop repeatedly
Be able to frequently lift and carry up to 44 pounds

We look forward to hearing from you

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