Centre Director

3 weeks ago

Toronto, Canada Sylvan Learning Centre of Rosedale Full time

**GENERAL SUMMARY**
The Centre Director is responsible for managing the overall customer experience, sales, and local marketing strategies of the Centre to achieve performance goals and grow the Centre. The Centre Director is also responsible for managing the day-to-day Centre operations to ensure a consistent, quality educational experience for Sylvan customers while managing costs. He/she ensures that policies and procedures are executed according to Sylvan standards. The Director manages and coaches Center staff and serves as the principle point of contact for the Executive Director.

**ESSENTIAL JOB FUNCTIONS**
- Ensures timely and high quality personal customer service response to all calls and walk-in inquiries; Ensures calls get answered during business hours
- Manages the day-to-day operation of the Centre
- Meets sales and expense financial targets
- Monitors and tracks Centre performance, Profit and Loss controls, revenues, expenses, and fee collection; Recommends and implements interventions to improve performance
- Selects, develops, motivates, and monitors Centre staff; Conducts regular performance reviews
- Reviews all corporate communication and ensures communications flow to the Centre’s staff
- Confers with customers at each stage of the customer lifecycle; Directs the sales and service process throughout the customer lifecycle to keep customers enrolled
- Manages marketing and sales activities to drive new enrollments
- Establishes and maintains collaborative relationships with teachers, educational specialists and other school administrators and parent/teacher organizations
- Conducts school visits to establish and maintain relationships with school personnel for partnership and marketing purposes
- Ensures the professional appearance of the Centre according to Sylvan standards
- Ensures adherence to established Sylvan operating standards with particular attention to student safety and well-being

**KNOWLEDGE REQUIRED**
- College diploma or university degree in the following fields will be considered: education, marketing, and sales.
- A minimum of three years of customer service experience; Retail sales experience preferred
- Knowledge of general office equipment such as copiers, printers, and office phones
- Experience using social media (Facebook, X, Instagram) preferred
- Familiarity with instructional technology and tablet computers preferred

**SKILLS AND ABILITIES REQURED**
- Strong customer service, interpersonal, and communication skills; Outgoing people-oriented approach preferred
- Proven ability to effectively use customer service and consultative sales skills to establish and build relationships
- Proven sales skills with a strong sense of urgency
- Proven ability to supervise, coach, and develop Centre staff
- Strong presentation skills for small group opportunities
- Ability to track and interpret business metrics and financial statements
- Strong analytical and problem solving skills
- Strong word processing, data entry, and other administrative skills
- Strong organizational skills; Proven ability to manage multiple tasks and be flexible
- Proven ability to communicate effectively in writing; Ability to proofread and edit copy
- Ability to work collaboratively; Strong team player
- Ability to work a flexible schedule, including evenings and weekends
- Ability to occasionally lift and/or move up to ten pounds

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.

**Job Type**: Part-time

Pay: $23.00-$25.00 per hour

Expected hours: 25 - 30 per week

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- On-site parking
- Profit sharing
- Wellness program

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Retail sales: 2 years (preferred)

Licence/Certification:

- Ontario Teaching Certificate (optional but an asset) (preferred)

Work Location: In person

Expected start date: 2025-01-20

  • Centre Director

    2 months ago

    Toronto, Canada Sylvan Learning Centre of Rosedale Full time

    **GENERAL SUMMARY** The Centre Director is responsible for managing the overall customer experience, sales, and local marketing strategies of the Centre to achieve performance goals and grow the Centre. The Centre Director is also responsible for managing the day-to-day Centre operations to ensure a consistent, quality educational experience for Sylvan...

  • Centre Director

    7 months ago

    Toronto, Canada Oxford Learning Centres, Inc. Full time

    **Full-Time Centre Director Wanted** Searching for more meaning in your career? Gain valuable experience helping kids realize their dreams and overcome school challenges. **Oxford Learning Leaside** is looking for a dynamic and motivated Centre Director to help students find their way to a better school future. Work with kids and their families to help...

  • Director, Contact Centre

    7 months ago

    Toronto, Canada Legal Aid Ontario Full time

    **Company Bio** Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If...

  • Artistic Director

    7 months ago

    Toronto, Canada The Second City Full time

    **Job Title**: Artistic Director - Training Centre, The Second City, Toronto **Job location**:Toronto **Job Type**:Full-time **Salary**:CAD $75,000 **Reports To**:VP- Training Centres (& GM - Toronto) **Direct reports**: Location-based faculty and, where applicable, Associate Artistic Directors and/or Program Leads **Works in tandem with**: Training...

  • Director, Early Learning Centres

    7 months ago

    Toronto, Canada Child Development Institute Full time

    **Who we are** Children are at the front and centre of what we do; they are the foundation of our purpose and the basis for our evidence-driven strategy. Our mission is to transform the lives of children, youth and their families by developing and delivering innovative, research-based mental health and early learning programs. At the Child Development...

  • Director, Early Learning Centre

    1 month ago

    Toronto, Canada Child Development Institute Full time

    **Who we are** Children are at the front and centre of what we do; they are the foundation of our purpose and the basis for our evidence-driven strategy. Our mission is to transform the lives of children, youth and their families by developing and delivering innovative, research-based mental health and early learning programs. At the Child Development...

  • Director, Early Learning Centres

    7 months ago

    Toronto, Canada Child Development Institute Full time

    **Who we are** Children are at the front and centre of what we do; they are the foundation of our purpose and the basis for our evidence-driven strategy. Our mission is to transform the lives of children, youth and their families by developing and delivering innovative, research-based mental health and early learning programs. At the Child Development...

  • Burn Centre Medical Director Opportunity

    2 months ago

    Old Toronto, Canada Sunnybrook Health Sciences Centre Full time

    The Sunnybrook Health Sciences Centre is a renowned institution in the field of medical care, with a strong commitment to delivering exceptional patient outcomes.Job Summary: We are seeking an experienced Burn Centre Medical Director to lead our team and provide strategic direction for our burn services.About the Role:Provide leadership and vision to our...

  • Runnymede Healthcare Centre | Director, Human Resources

    3 days ago

    toronto, Canada Runnymede Healthcare Centre Full time

    Position Summary:Reporting to the Chief Nursing Executive, the Director, Human Resources (HR) is responsible for delivering full HR services; strategic & administrative in support of HR and organizational business objectives that support optimum patient care. The Director will ensure to design, develop and provide direction on Runnymede Campus’ workforce...

  • Runnymede Healthcare Centre | Construction Contracts Director

    3 days ago

    toronto, Canada Runnymede Healthcare Centre Full time

    Position Summary: Reporting to the Chief Nursing Executive, the Director, Human Resources (HR) is responsible for delivering full HR services; strategic & administrative in support of HR and organizational business objectives that support optimum patient care. The Director will ensure to design, develop and provide direction on Runnymede Campus’ workforce...

  • Runnymede Healthcare Centre | Director, Human Resources

    6 days ago

    toronto, Canada Runnymede Healthcare Centre Full time

    Position Summary:Reporting to the Chief Nursing Executive, the Director, Human Resources (HR) is responsible for delivering full HR services; strategic & administrative in support of HR and organizational business objectives that support optimum patient care. The Director will ensure to design, develop and provide direction on Runnymede Campus’ workforce...

  • Community Medical Director

    3 months ago

    Old Toronto, Canada Sunnybrook Health Sciences Centre Full time

    p>Sunnybrook Health Sciences Centre · Medical Director, Ross Tilley Burn Centre Applications are invited for the position of a Medical Director of the Ross Tilley Burn Centre at Sunnybrook Health Sciences Centre, a fully affiliated academic health sciences facility of the University of Toronto, located in Toronto, Ontario. p>The Medical Director of the Ross...

  • Director, Centre for Academic Excellence

    7 months ago

    Toronto, Canada Tyndale University Full time

    Tyndale is a Christian university that prepares leaders for work in the private, public and not-for-profit sectors, ministry and the global mission of the church. Tyndale offers fully accredited programs in a wide range of disciplines at both the undergraduate and graduate levels. Currently, there are over 1,600 students representing over 40 denominations...

  • Director, National Distribution Centres

    7 months ago

    Toronto, Canada Kohl & Frisch Limited Full time

    Primary Role of This Position As a key leadership role, the Director, National Distribution Centres will have oversight of all Distribution Centre (DC) activities at selected locations and is accountable for implementing change in a positive manner, to take the DCs to the next level of performance. This position will drive operating KPIs and business...

  • Responsable médical d'un centre de santé

    2 weeks ago

    Old Toronto, Canada Sunnybrook Health Sciences Centre Full time

    p>Sunnybrook Health Sciences Centre · Medical Director, Ross Tilley Burn CentreApplications are invited for the position of a Medical Director of the Ross Tilley Burn Centre at Sunnybrook Health Sciences Centre, a fully affiliated academic health sciences facility of the University of Toronto, located in Toronto, Ontario. p>The Medical Director of the Ross...

  • Director, Childcare Early Learning Centres

    5 months ago

    Old Toronto, Canada Cyc Net Full time

    Director, Childcare Early Learning CentresWe are seeking a Director to lead our Sherbourne Early Learning Centre (ELC) team in providing exceptional care and education for young children. You will be responsible for the day-to-day operation and administration of the ELC, nurturing a joyful, safe learning environment for children, inspiring and guiding the...

  • Medical Director for Burn Care Excellence

    2 weeks ago

    Old Toronto, Canada Sunnybrook Health Sciences Centre Full time

    Sunnybrook Health Sciences Centre, a leading academic health sciences facility affiliated with the University of Toronto, seeks a Medical Director to lead its renowned Ross Tilley Burn Centre. This prestigious position offers a unique opportunity to provide expert leadership and foster exceptional patient care in a state-of-the-art facility.The successful...

  • Director of Quality, Analytics and Information

    5 months ago

    Toronto, Canada SickKids Centre for Community Mental Health (CCMH) Full time

    **POSITION: Director of Quality, Analytics and Information Services** **PROGRAM: Garry Hurvitz Centre for Community Mental Health (GH-CCMH)** **POSITION DETAILS: Regular, 1.0 FTE** **LOCATION: Both sites** **COMPETITION: 24-048** The Garry Hurvitz Centre for Community Mental Health at SickKids (CCMH at SickKids) is a child and youth mental health centre...

  • Child Care Assistant Centre Director

    8 months ago

    Toronto, Canada BrightPath Kids Canada Full time

    **Center: The Beach, ON** **Job Type: Full-Time** **What will you be doing?** *** As an **Assistant Director**, you will work side-by-side with teachers and families to provide a home away from home for children in our care. Responsibilities include: - Assisting Centre Director with managing the overall operation of the centre including recruitment and...

  • Director, Global Centre for Climate Action

    4 months ago

    Toronto, Canada OCAD University Full time

    OCAD University acknowledges the ancestral territories of the Mississaugas of the Credit, the Haudenosaunee, the Anishinaabeg and the Huron-Wendat, who are the original owners and custodians of the land on which _we live, work and create._ **NOTE: THIS APPOINTMENT IS OPEN ONLY TO PERMANENT OCAD U FACULTY MEMBERS.** Reporting to the Governing Committee of...