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Call Center Associate

4 weeks ago

Kitchener, Canada HSolu Full time

While our Members know us for helping them save up to 25% off essential programs and services, our Team Members love us for providing a supportive and engaging workplace that’s committed to developing great talent. If you’re a motivated and enthusiastic person who enjoys working collaboratively and you're committed to providing great service for our Members, we want to hear from you.

**Why work here?**
- Weekly Advances and Bonuses
- Hybrid office with remote flexibility
- 65k plus first year average income
- Residual Income
- Exceptional commission rates
- Trip Incentives and other benefits
- Full Training

**Roles & Responsibilities**
- Develop strong positive working relationships with customers and colleagues
- Regularly monitor all active projects to ensure that deadlines are being met
- Providing necessary communication to customers and the organization.
- Utilize organizational and time management skills to prioritize and adjust daily tasks.
- Coordinate efforts with customers and sales representatives to obtain necessary documentation

**Qualifications & Experience**
- Ability to mitigate customer concerns while arriving at the best positive outcome
- Proficiency with Microsoft Office, Adobe PDF, Document Management.
- Relevant training, experience or education pertaining to Customer Service practices

**Job Types**: Full-time, Casual

**Salary**: $54,398.00-$85,747.00 per year

**Benefits**:

- Casual dress
- Dental care
- Discounted or free food
- On-site gym
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Vision care
- Wellness program
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

Work Location: In person

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