Manager of Municipal By-law Compliance

1 month ago

Cambridge, Canada City of Cambridge Full time

**People, Place, Prosperity**:
**Job Profile**:
Reporting to the City Clerk within the Corporate Services Department, the Manager of Municipal By-Law Compliance leads the operations, strategy, and oversight of the By-Law Compliance Section. This role, supported by a team including a Supervisor of By-law Compliance, Supervisor of Corporate Security, and two By-law Clerks, oversees 24/7/365 parking and non-parking by-law enforcement, corporate security, and the Animal Control Services contract. In collaboration with the Director/City Clerk, the Manager establishes the section’s strategic direction, fostering a culture of innovation, engagement, and respect. This position is responsible for developing by-laws, policies, and procedures that support public health, safety, nuisance control, and consumer protection through efficient compliance programs.

**What you will be doing**:

- Provides technical expertise and specialized advice: acts as a resource to staff and members of Council on any sensitive by-law investigations within the section, including emerging issues and issues management.
- Manages the standards for the work environment: develops, guides, and implements standards for the municipal by-law compliance section such as Standard Operating Procedures, Municipal Freedom of Information and Protections of Privacy Act (MFIPPA) compliance, case management tracking, prosecutions, job safety hazard analyses etc.
- Strategic planning: undertakes research, identifies, and implements best practices on business improvement projects that will enable process enhancements, improve customer satisfaction, and efficiencies in service delivery. Analyzes data, compiles reports, and makes recommendations on best practices, protocols, and business processes with a focus on increasing efficiencies and improving service delivery.
- Budgeting and reporting: Responsible and accountable for the Municipal By-law Compliance budget. Have a leadership focus for financial stability which includes organizational drivers, organizational performance, internal and external factors, and future treads.
- Ensure customer service compliance: Manage and participate in the provisions of high level internal/external customer service ensuring legislated, departmental, and divisional standards are met; continuing to iterate ways to improve performance, efficiency and efficacy based on metrics and customer feedback.
- Operational and consultative advice: Provides consultative direction to the City Clerk (Director) in senior level decision-making as it relates to the business enforcement services and long-term strategic plans. Facilitate public consultation, liaison, and community outreach. Participate on committees and attend Council and Committee meetings that impact and promote continuous improvement enforcement operations and performance standards, including General Appeals Committee.
- Project management: Leads specific projects, implements multiple plans and actions to address problems and minimize potential for similar problems in the future. Facilitates collaboration and interaction by building and nurturing strong relationships with key stakeholders, and mentors the supervisors within the Division for appropriate decision making.
- Change management: Responsible for creating an environment aimed at empowering employees to accept and embrace change. Gather information regarding the direction of the Section and the organization, to ensure current and future needs are met. Identify areas for improvement and recommend changes to meet emerging customer needs.

**Education**:

- 2-year college diploma in Police Foundations, Law and Security, criminology, judicial proceedings, regulatory/public administration, or other related disciplines. An equivalent combination of education and experience may be considered.
- Certification as a Certified Municipal Law Enforcement Officer (MLEO(C)) with the Municipal Law Enforcement Officers Association of Ontario (MLEOA) and/or Certified as a Property Standards Officer (C.P.S.O.) with the Ontario Association of Property Standard Officers (OAPSO) is required.
- Completion of Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO) courses such as the Municipal Administration Program, Municipal Law Program or Municipal Licensing.
- Completion of the AMCTO Diploma in Municipal Management or Executive Diploma in Municipal Management and certification with the Ontario Municipal Management Institute would be considered an asset.
- An Environmental Noise Certification course would be an asset.
- Supervisor training to ensure appropriate actions taken within union contract. Dealing with difficult/challenging persons/situations. Working with ambiguity. Experience in managing/correcting behaviour through persuasive and/or progressive discipline.

**Experience and Knowledge**:
Minimum of 5 years’ experience working in an enforcement related field with a demonstrated knowledge of enforcement str

  • Municipal By-law Compliance Officer

    6 months ago

    Cambridge, Canada City of Cambridge Full time

    **People, Place, Prosperity**: **Job Profile**: The City of Cambridge has 3 temporary full-time openings for a Municipal By-Law Compliance Officer in the Municipal By-law Compliance Division, Corporate Services Department available immediately. Reporting to the Supervisor of Municipal By-Law Compliance, the following duties will apply: **What you will be...

  • S Enior Municipal By-law Compliance Officer

    6 months ago

    Cambridge, Canada City of Cambridge Full time

    **People, Place, Prosperity**: **Job Profile**: The City of Cambridge has an opening for Senior Municipal By-Law Compliance Officer in the Municipal By-Law Compliance Division, Corporate Services Department available immediately. Reporting to the Manager of Municipal By-Law Compliance, the following duties will apply: **What you will be doing**: - Provides...

  • By-law Compliance Clerk

    3 weeks ago

    Cambridge, Canada City of Cambridge Full time

    **People, Place, Prosperity**: **Job Profile**: The City of Cambridge has one permanent full-time opening for a By-Law Compliance Clerk within the City Clerk Division, Corporate Services Department available immediately. Reporting to the Manager of Municipal By-Law Compliance, this position provides a variety of administrative services/functions that support...

  • By-law Compliance Clerk

    6 months ago

    Cambridge, Canada City of Cambridge Full time

    People, Place, Prosperity Job Profile The City of Cambridge has one permanent full-time opening for a By-Law Compliance Clerk within the City Clerk Division, Corporate Services Department available immediately. Reporting to the Manager of Municipal By-Law Compliance, this position provides a variety of administrative services/functions that support the...

  • B Y-law Compliance Clerk

    6 months ago

    Cambridge, Canada City of Cambridge Full time

    **People, Place, Prosperity**: **Job Profile**: The City of Cambridge has one permanent full-time opening for a By-Law Compliance Clerk within the City Clerk Division, Corporate Services Department available immediately. Reporting to the Manager of Municipal By-Law Compliance, this position provides a variety of administrative services/functions that support...

  • D Evelopment

    6 months ago

    Cambridge, Canada City of Cambridge Full time

    **People, Place, Prosperity**: **Job Profile**: The Law Clerk will provide support to the City Solicitor and the Assistant City Solicitors, especially in the area of real estate, planning and related transactions and services. The Law Clerk is responsible for providing a wide range of legal services concerned with the acquisition and disposal of land; title...

  • Development & Real Estate Law Clerk

    6 months ago

    Cambridge, Canada City of Cambridge Full time

    People, Place, Prosperity Job Profile The City of Cambridge has a temporary opening for a Legal Assistant. The Legal Assistant will provide administrative support to the City Solicitor, the Assistant City Solicitor, and the Legal Division. The ability to provide a high level of professionalism, good judgment, and to deal with highly sensitive issues with...

  • S Ecurity Guard

    6 months ago

    Cambridge, Canada City of Cambridge Full time

    **People, Place, Prosperity**: **Job Profile**: We are looking for a full-time Security Guard to join the Municipal By-law Compliance Division, Corporate Services Department available immediately. Reporting to the Manager of Municipal By-Law Compliance, the following duties will apply. **What you will be doing**: - Monitors and patrols assigned areas of...

  • P Art-time Security Guard

    6 months ago

    Cambridge, Canada City of Cambridge Full time

    **People, Place, Prosperity**: **Job Profile**: We are looking for one (1) Temporary (10-month) Part-Time Security Guard to join the Municipal By-law Compliance Section of the Clerks Division, Corporate Services Department available immediately. Reporting to the Manager of Municipal By-Law Compliance, the following duties will apply. **What you will be...

  • Security Guard

    6 months ago

    Cambridge, Canada City of Cambridge Full time

    People, Place, Prosperity Job Profile We are looking for one (1) Part-Time Security Guard to join the Municipal By-law Compliance Division, Corporate Services Department available immediately. Reporting to the Manager of Municipal By-Law Compliance, the following duties will apply. What you will be doing - Monitors and patrols assigned areas of City owned...

  • Security Guard

    6 months ago

    Cambridge, Canada City of Cambridge Full time

    People, Place, Prosperity Job Profile We are looking for two (2) Part-Time Security Guards to join the Municipal By-law Compliance Division, Corporate Services Department available immediately. Reporting to the Manager of Municipal By-Law Compliance, the following duties will apply. What you will be doing - Monitors and patrols assigned areas of City...

  • S Ecurity Guard

    6 months ago

    Cambridge, Canada City of Cambridge Full time

    **People, Place, Prosperity**: **Job Profile**: We are looking for one (1) Part-Time Security Guard to join the Municipal By-law Compliance Division, Corporate Services Department available immediately. Reporting to the Manager of Municipal By-Law Compliance, the following duties will apply. **What you will be doing**: - Monitors and patrols assigned areas...

  • S Ecurity Guard

    6 months ago

    Cambridge, Canada City of Cambridge Full time

    **People, Place, Prosperity**: **Job Profile**: We are looking for two (2) Part-Time Security Guards to join the Municipal By-law Compliance Division, Corporate Services Department available immediately. Reporting to the Manager of Municipal By-Law Compliance, the following duties will apply. **What you will be doing**: - Monitors and patrols assigned...

  • Security Guard

    6 months ago

    Cambridge, Canada City of Cambridge Full time

    People, Place, Prosperity Job Profile We are looking for one (1) Full-time Security Guard to join the Municipal By-law Compliance Division, Corporate Services Department available immediately. Reporting to the Manager of Municipal By-Law Compliance, the following duties will apply. What you will be doing - Monitors and patrols assigned areas of City owned...

  • S Ecurity Guard

    6 months ago

    Cambridge, Canada City of Cambridge Full time

    **People, Place, Prosperity**: **Job Profile**: We are looking for one (1) Full-time Security Guard to join the Municipal By-law Compliance Division, Corporate Services Department available immediately. Reporting to the Manager of Municipal By-Law Compliance, the following duties will apply. **What you will be doing**: - Monitors and patrols assigned areas...

  • Compliance and Risk Management Expert

    4 weeks ago

    Cambridge, Ontario, Canada Cowan Insurance Group Full time

    Cowan Insurance Group, a proud Canadian-owned company with a history dating back to 1927, is seeking an experienced Director of Compliance and Quality Assurance. This role plays a pivotal part in ensuring the company adheres to legal, regulatory, and standards compliance requirements.As a key member of our team, you will maintain an enterprise risk...

  • M Unicipal Building Official

    6 months ago

    Cambridge, Canada City of Cambridge Full time

    **People, Place, Prosperity**: **Job Profile**: The City of Cambridge currently is seeking a Municipal Building Official to work within the Community Development Department, Building Division available immediately. Reporting to the Manager of Building Officials, this position is responsible for the following duties: **What you will be doing**: - Conducts...

  • Lead Family Law Practitioner

    3 weeks ago

    Greater Kitchener-Cambridge-Waterloo Metropolitan Area, Canada Drake Law Full time

    Drake Law is a prominent law firm specializing in Family Law, Estate Planning, and Real Estate. We are seeking an experienced senior family law clerk to join our Kitchener-Waterloo office.Job SummaryWe require an individual with 10+ years of experience in Family Law Clerk roles.A strong understanding of relevant legislation and procedures is essential.The...

  • Experienced Family Law Associate

    2 weeks ago

    Greater Kitchener-Cambridge-Waterloo Metropolitan Area, Canada Drake Law Full time

    About Us">At Drake Law, we pride ourselves on delivering exceptional legal services to our clients throughout all stages of life. Our mission is to serve families with care and dedication.">Location">LondonSarniaKitchener-WaterlooTorontoAbout the Role">We are seeking an experienced Family Law Clerk to join our K-W office team. As a senior member of our team,...

  • Real Estate Law Clerk

    6 months ago

    Cambridge, Canada Woynarski Szymura Kelly LLP Full time

    **Our Firm**: Woynarski Szymura Kelly LLP is a full service law firm based in Cambridge, Ontario, located within the Regional Municipality of Waterloo, one of the fastest growing communities in Canada. Our dynamic firm carries on a general practice with an emphasis on real estate law, business law, family law, and civil litigation. We offer challenging and...