Legal Aid Worker

6 months ago

Newmarket, Canada Legal Aid Ontario Full time

**Company Bio**

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

**Primary function**

This position is responsible for providing client services under the direct supervision of the Manager of Legal Services as well as direct litigation support to staff lawyers who represent clients on legal aid certificates in family and child protection matters. It includes the initial assessment and intake of family law clients to assist in determining the appropriate service for the client; referrals to appropriate services and resources; file management (opening and closing files, docketing and billing on-line); communication with clients, opposing counsel/parties, family court staff and stakeholders; and the preparation of correspondence and procedural family court documents under the direct supervision of a staff lawyer. The legal aid worker will also provide administrative support for the Manager of Legal Services for duty counsel services and back-up support for the Family Law Service Centre in Newmarket.

Home location: Newmarket Courthouse
Secondary locations: Newmarket Family Law Service Centre
Reporting to: Manager of Legal Services

**Key accountabilities**

Assessment of client needs to determine the appropriate service for the client, including the early identification of vulnerable clients so that the appropriate service and referrals can be made,
- Triage clients at the Family Law Information Centre to determine eligibility for legal aid services and refer clients appropriately based on eligibility
- Interview clients to gather information about case, field telephone calls from clients, and assist the Manager and duty counsel with client queries, referrals, requests for information etc.;
- May be required to assist with the drafting and preparation of court documents required for certificate matters under the direct supervision of the lawyer;
- Maintaining tickler systems for certificate matters;
- Perform office administration tasks such as data input, ordering supplies, maintaining files, scheduling per diem duty counsel and other tasks as assigned
- Familiarity and competence with proper maintenance of client data base, computer information databases such as Legal Files and Divorcemate, conflict of interest systems, file tickler systems, and basic principles of family law;
- Familiarity with financial eligibility, certificate coverage and tariff guidelines; and

Perform other duties as required.

**Required skills & experience**

Excellent drafting and word processing skills, some familiarity with family law software programs, such as Divorcemate and Legal Files;
- Excellent interpersonal, communication and interview skills, and sound judgment for dealing with clients, lawyers and other agencies;
- Good understanding of family court processes and the rules and practice directions for all levels of court serviced by duty counsel;
- Legal worker experience in family law;
- Knowledge of relevant family law legislation;
- Written and oral French language skills are an asset;
- Demonstrated ability to use latest communication technologies including Smartphones and ability to utilize video conferencing platforms in order to deliver services virtually (Zoom/Teams); and
- Must have intermediate knowledge of the following Microsoft programs; Word, Excel, PowerPoint.

**Equity Statement**

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.

We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recr

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