Donor Care Associate

3 weeks ago

Vancouver, Canada Canadian Blood Services Full time

Canadian Blood Services is looking for a **Donor Care Associate **to join our dynamic Donor Relations & Collections BCY **Vancouver **team**.**

**Job category**: Laboratory and phlebotomy
**Job posting ID**: 4220

**Employment status**:Temporary part-time
**Position's anticipated end date (if temporary)**:2024-03-24** **or upon return of Incumbent
**Possible schedule/FTE**:0.78

**Classification**:HEU 180
**Salary/Rate of pay**:$26.39 SD 18 to $27.70 SD 21

**Application deadline**: 2023-03-10
**This position is open to**: Internal and External applicants

**Somewhere in Canada there’s a life you can save.**

Be part of a dynamic, collaborative and caring organization committed to saving and improving the lives of Canadians. Thousands of Canadians depend on us every day for reliable access to blood, plasma, stem cells and organs and tissues.

**Join Canada’s Lifeline** and make a meaningful difference every day.

In this role, you will be working face-to-face with our donors, clinic team members and volunteers, and providing them with safe and quality service during each phase of the collection process. Through interacting with our healthy donors, you will play an integral role in building and promoting a positive donor experience.

**Key responsibilities include**:

- Conducting donor registration and confidential screening to determine eligibility and consent
- Assisting in the collection of whole blood and apheresis blood components, in accordance with health and safety standards, to provide life-saving treatments for Canadians
- Monitoring donors for safety and comfort, providing post donation care and instructions
- Preparing units, specimens and documents for the production site
- Assisting in set-up and tear down of equipment and supplies
- Promoting a positive donor experience through exceptional customer service and respect for donor privacy in a multi-disciplinary team environment

**Education, Training, and Experience**:

- Grade 12, successful completion of a recognized Lab Assistant training program plus one year’s recent, related experience or an equivalent combination of education, training and experience
- Ability to communicate effectively both verbally and in writing
- Ability to deal with others effectively
- Physical ability to perform the duties of the position
- Ability to organize work
- Ability to operate related equipment

**Benefits**:

- DB pension plan
- Employee discounts, wellness program, and much more

**Additional Information**:
This position works at the Vancouver Downtown Clinic (Tues/Wed/Thurs) and at the Oak Street Clinic on Fridays and Saturdays. Days off are Sunday Monday. Hours of work include: 0745-1415 for DT and 1045-1815, 815-1545 at Oak Street. Attached are the changes for the 2023-2024 changes to positions.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.**If this role resonates with you, we encourage you to apply This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.**

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.

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