Account Manager
1 week ago
**Overview**
**Duties**
- Manage and maintain client accounts, ensuring all needs are met promptly and effectively.
- Communicate regularly with clients to understand their requirements and provide updates on account status.
- Build and maintain strong client relationships, serving as their primary point of contact.
- Coordinate project details from initial inquiry through to completion, ensuring that all milestones are met.
- Work with internal teams, including designers and shop managers, to develop project timelines, estimates, and deliverables.
- Provide clients with regular updates, answer questions, and ensure their satisfaction throughout the project.
- Oversee the production and installation process, ensuring projects are completed on time and with accuracy.
- Resolve any issues that arise during the design, production, or installation phases.
**Qualifications**:
- Proven experience in account management, project coordination, or a similar client-facing role.
- Excellent English communication skills, both written and verbal, are essential.
- a second languanue is an asset
- Strong organizational and problem-solving skills.
- Ability to manage multiple projects with attention to detail.
- A background in mechanics or product design is an asset.
- Openness to making cold calls when needed.
- Valid driver’s license and willingness to travel to client sites.
Pay: $40,000.00-$60,477.63 per year
Additional pay:
- Bonus pay
- Commission pay
- Overtime pay
**Benefits**:
- Casual dress
- Company events
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Newmarket, ON L3Y 8X8: reliably commute or plan to relocate before starting work (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (required)
**Location**:
- Newmarket, ON L3Y 8X8 (preferred)
Work Location: In person
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