Seniors’ Navigator Administrative Support

3 weeks ago


Moncton, Canada Shannex Full time

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a **Seniors’ Navigator Administrative Support** to join our Nursing Home Without Walls team at Parkland Station Yard based in Moncton, New Brunswick.

This is a temporary full-time assignment for one year with potential for extension.

**Meaningful Benefits**

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

- Approximate annual salary range**: $43,000 to $45,000**
- Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
- Life, travel, and other insurances
- Access to virtual healthcare 24/7 for FREE through the group health benefit plan
- RRSP program (5% employer matching)
- Vacation accrual (begins immediately) and travel insurance
- Free onsite parking
- Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
- Access to continuing education and training through Shannex’s Centre of Excellence
- Opportunities to be part of sector innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety

**About the Opportunity**
- Developing, implementing and managing all aspects of front office services (including infection control), maintains the system for office supplies and equipment for the facility, and assists to maintain an effective and efficient inventory system for supplies and equipment;
- Providing reception services to clients, families and visitors as required;
- Providing supportive client services e.g. assisting with new client’s orientation, maintaining client files, addressing client account concerns, maintaining client information system and census, fielding and responding to general client inquiries;
- Assists in the management of the continuous quality improvement, quality assurance, risk management and audit activities by assuming responsibility for specific elements of each, including monthly indicator collection and analysis;
- Develops and tracks purchase orders as necessary. Requisitions necessary materials, supplies, and equipment required and maintains control of storage and use;
- Participates in the process of reporting and investigating staff incidents;

**About You**

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

- Office administration or related professional diploma/designation (required)
- Ability to write and speak English is required, conversational French
- Ability to provide a clear criminal record check with vulnerable sector screening upon hire
- Current First Aid & CPR considered an asset
- Previous experience working in a long-term care setting or with seniors considered an asset

**About Us**

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.
- Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs._

Only those selected for an interview will be contacted.



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