Guest Service Agent

6 months ago


New Westminster, Canada Viaggio Hospitality Group Full time

**Who We Are**

Viaggio Hospitality Group is one of British Columbia’s largest hospitality companies and is a leader in providing outstanding food and beverage experiences. We are a growing number of establishments, each with its own unique concept, Viaggio Hospitality Group’s mission is to provide a unified experience of exceptional service, quality, offerings and general hospitality.

There is something to offer for every type of guest; whether you’re looking for an upscale dining experience, a comfortable place to rest, a liquor store with impeccable selection, a beautiful course to swing some golf clubs, a lively night club or an exciting bar to catch the game, Viaggio Hospitality Group is yours to explore, enjoy and create lasting memories. Some notable establishments are the Downtown Moda Hotel, Ancora Waterfront Dining & Patio, Howe Sound Brewing, Viti Wine & Lager and Birchbank Golf Course.

**The Opportunity**

There is no better place that demonstrates this passion than **The Met Hotel**, a charming 27 room Boutique Hotel located in New Westminster.

**What You’ll Do**
- **Must have availability/flexibility to work a variety of shifts**:

- **Act as shift coverage when needed**:

- **Shifts will vary from morning shifts (7:30am to 3:30pm), afternoon shift start (3:30pm - 11:30pm) and Night Audit (11:30pm - 7:30am)**:

- Providing courteous, professional and pleasant phone manners
- Checking clients in and out, promptly, professionally with a welcoming manner
- Answering internal and external phones and transferring to proper departments
- Answering the reservation line and selling rooms
- Handling guest complaints and concerns in an efficient and timely manner
- Must follow procedures and policies implemented by the Hotel
- Provide tourist information to Hotel guests
- Performing general office duties
- Responsible for cash float and processing proper form of payment
- To balance all revenue departments, credit card receipts, verify cash intake and the accuracy of all hotel account
- Follow all safety and security procedures to maintain the assets, team members and guests in a safe manner. Report all unsafe conditions immediately

**What You Have**
- High School diploma
- 1+ years experience or in a similar position with customer service emphasis
- Must be able to communicate effectively (written & verbal) in English
- Must be able to work well under pressure, self-motivated, dependable and reliable
- Hospitality knowledge is an asset

**Why You’ll Love Working with Us**
- Salary: From $17.00 per hour
- Expected hours: 32 - 40 per week
- Growth and development opportunities

**Salary**: $17.00 per hour

Expected hours: 32 - 40 per week

Ability to commute/relocate:

- New Westminster, BC V3L 1A9: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • New Westminster, Canada Viaggio Hospitality Group Full time

    **Night Auditor/ Guest Service Agent at Met Hotel - Viaggio Hospitality Group (Full time)** **Who We Are** Viaggio Hospitality Group is one of British Columbia's largest hospitality companies, dedicated to providing exceptional food and beverage experiences. With a diverse range of establishments, each offering a unique concept, our mission is to deliver...

  • Guest Service Agent

    5 months ago


    New Westminster, Canada Viaggio Hospitality Group Full time

    **Who We Are** Viaggio Hospitality Group is one of British Columbia’s largest hospitality companies and is a leader in providing outstanding food and beverage experiences. We are a growing number of establishments, each with its own unique concept, Viaggio Hospitality Group’s mission is to provide a unified experience of exceptional service, quality,...

  • Guest Service Agent

    6 months ago


    New Westminster, Canada Viaggio Hospitality Group Full time

    **The Opportunity** There is no better place that demonstrates this passion than **The Met Hotel**, a charming 27 room Boutique Hotel located in New Westminster. **What You’ll Do** - **Must have availability/flexibility to work a variety of shifts**: - Providing courteous, professional and pleasant phone manners - Checking clients in and out, promptly,...


  • New Westminster, Canada CanaDream Career Page Full time

    CanaDream provides memorable vacations for people who want to experience Canada at their own pace. We're open year-round, but our stations really come alive in season (May through October), when we play host to visitors from around the world. At CanaDream you have the ability to make a real difference to our Guests and Customers. Work with a great team;...

  • Front Desk Agent

    1 week ago


    New Westminster, Canada Waldorf Hotel Full time

    **Who We Are** Viaggio Hospitality Group is one of British Columbia’s largest hospitality companies and is a leader in providing outstanding food and beverage experiences. We are a growing number of establishments, each with its own unique concept, Viaggio Hospitality Group’s mission is to provide a unified experience of exceptional service, quality,...


  • New Westminster, Canada Starlight Casino Full time

    **Job Type: Casual** **Hourly Rate: $18.54/hr** **The Gateway to Your Future** **We Provide** - Full benefits package for full-time employees - Retirement savings plan - Exciting, supportive and fun work environment - Family and friends discounts on travel, tech, food, beverage, and fitness - Development and training opportunities **Key...

  • Guest Services Agent

    2 months ago


    New Glasgow, Canada Travelodge Suites New Glasgow Full time

    who are customer oriented and detail oriented - dependable and willing to train. - Experience is an asset but not necessary. - Ability to multi-task and work in a fast-paced environment. - Cash/credit debit transactions, - answer phones - take reservations - check in and check out guests - give tourists information about the local and surrounding...


  • New Glasgow, Canada Comfort Inn New Glasgow Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...


  • New Glasgow, Canada Comfort Inn New Glasgow Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

  • Leasing Agent

    2 weeks ago


    New Westminster, Canada Realstar Full time

    The Leasing Agent works with the Resident Manager and is responsible for showing and leasing apartment suites to prospective residents. The Leasing Agent qualifies prospective residents, completes lease agreements, collects rental deposits and provides a superior level of customer service to prospective and existing residents. What we offer to employees Base...

  • Leasing Agent

    2 weeks ago


    New Westminster, Canada Realstar Management Full time

    The Leasing Agent works with the Resident Manager and is responsible for showing and leasing apartment suites to prospective residents. The Leasing Agent qualifies prospective residents, completes lease agreements, collects rental deposits and provides a superior level of customer service to prospective and existing residents. **What we offer to...

  • Front Desk Agent

    4 weeks ago


    New Westminster, Canada Extreme Air Park Full time

    Duties: - Greet and welcome guests upon arrival - Check guests in and out - Provide information about facilities, services, and local attractions - Answer phone calls and respond to guest inquiries - Handle guest complaints or concerns in a professional manner - Process payments and maintain accurate records - Assist with reservations and room assignments -...

  • Front Desk Agent

    3 months ago


    New Westminster, Canada Planet Lazer Full time

    Duties: - Greet and welcome guests upon arrival - Check guests in and out - Provide information about services - Answer phone calls and respond to guest inquiries - Handle guest complaints or concerns in a professional manner - Process payments and maintain accurate records - Assist with reservations and room assignments - Maintain a clean and organized...


  • New Westminster, British Columbia, Canada Neeraj Kumar Real Estate Team Full time

    Real Estate Career OpportunityWe are seeking a skilled and driven Executive Real Estate Agent to join our Neeraj Kumar Real Estate Team. As an experienced real estate professional, you will be responsible for providing exceptional customer service, navigating the complexities of buying and selling properties, and consistently delivering results-driven...


  • New Westminster, British Columbia, Canada EightSix Network Full time

    Job Title: Food and Beverage Service ManagerJob Type: Full-TimeAnnual Salary: $52, - $58,The Gateway to Your FutureGateway is seeking a dynamic Service Manager who's ready to manage a team in an exciting environment. This vital role is central to creating memorable dining experiences for our guests by providing premium service and food. The Service Manager...


  • New Westminster, Canada RSR Family Holdings Ltd. Full time

    Join Our Compassionate Team at **RSR Family Holdings Ltd.** We are in search of a **Funeral Service Host/Hostess **to join the team in our **New Westminster** Location. **Company Overview**: **RSR Family Holdings Ltd.**, operating with the three major brands of **Kearney Funeral Services**, **Burquitlam Funeral Home**, and **Affordable Cremation & Burial**,...


  • New Westminster, Canada Salvation Army Full time

    Description The Residential Services Assistant Manager provides a safe and secure environment for residents and visitors. **KEY RESPONSIBILITIES**: Assist the Residential Services Manager with the day to day management of the Stevenson House Emergency Shelter staffing and monthly financial statements, maintaining statistics and BC Housing database. In...


  • New Westminster, British Columbia, Canada EightSix Network Full time

    Job Title: Food and Beverage Service ManagerJob Summary:We are seeking a highly skilled Food and Beverage Service Manager to join our team at EightSix Network. As a Food and Beverage Service Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of food...


  • New Westminster, Canada EightSix Network Full time

    Job Description Our Restaurant Floor Supervisor regularly interact with guests to ensure they're receiving satisfaction and excellent customer service. They might ask guests if they're enjoying their meals, or answer their questions about the menu options, provide food and drink recommendations, or discuss special events. Excellent customer service...


  • New Westminster, British Columbia, Canada Verve Full time

    Job SummaryWe are seeking a skilled and dedicated Dining Service Attendant to join our team at Verve Senior Living. As a key member of our dining room team, you will be responsible for delivering exceptional service to our residents and guests.Key ResponsibilitiesParticipate in and contribute to the Continuous Quality Improvement (CQI) Program.Serve meals in...