Account Manager/sales

2 weeks ago

Thunder Bay, Canada Jones Insurance Full time

**Jones Insurance is Hiring a Personal Lines Account Manager (Sales)**

At Jones Insurance, we are hyper-focused on building relationships and looking for a like-minded sales professional to help us take our team to the next level. This position is salaried with a commission structure that rewards you as you build your clientele, then annually as you provide exceptional service year after year - ensuring your customers receive unparalleled service.

We are ready and excited to onboard the right sales professional, take them through the licensing process, and foster their ongoing education to develop you as a best-in-class insurance professional.

**Why Join Jones Insurance?**

**People Focused - **We pride ourselves on going above and beyond to care for our customers and one another. We offer **benefits**, **paid vacation**, **RSP matching, **and a work
**environment that promotes wellness** for our staff.

**Continuously Improving & Growing** **-** We nurture those who want to develop and provide security and autonomy to those who want to thrive in their role and make it their own. This position has the opportunity to develop into a sales leader for our team.

**Family-Oriented - ** We are flexible with work hours (we have kids, we totally get it). Take your **birthday off** with pay to spend with your family and friends.

**Community Driven - **We include **2 paid days off** for our staff to volunteer however they see fit. We also support local boards and charities -we want to make Thunder Bay a fantastic place to live, work and play

**Flexible Work-From-Home Options -** We have the option for a hybrid office model that allows staff to work from home 2 days a week.

**Your Primary Responsibilities**

Sales & New Business Acquisition
- Define sales plans and strategies using various prospecting techniques, referrals, and partnerships to meet set targets and objectives.
- Support new, prospective, and existing clients in determining their insurance needs, identify gaps in existing coverage, and call out opportunities for enhanced or specialized insurance.
- Compile and present thorough quotes for prospective and existing clients to make informed coverage decisions.
- Nurture opportunities for referrals or taking back business respective to the renewal cycles.
- Support the creation and implementation of strategic marketing initiatives with the Sales Team.
- Keep apprised of industry trends, changes, and opportunities as they relate to our clients.

Account & Relationship Management
- Advise existing PL clients on their insurance coverage and provide information and advice on other personal insurance products.
- Identify new coverage needs or opportunities and proactively address potential issues by completing thorough renewal reviews and maintaining a dialogue with existing clients.
- Gather all necessary information for the completion of documentation required for insurance products.
- Assist clients with account-related inquiries.
- Field and discuss policy changes with clients and send corresponding requests to the

Personal Lines support team for processing.
- Navigate the claims process with clients when a loss is incurred: provide a complete picture of options, take incident and risk details, relay them to the company, and maintain contact with the client and company until the claim is settled and closed.
- Research and resolve client problems, acting as the liaison to the insurers when necessary.
- Other Duties as required.

**Your core competencies**
- **Integrity & Attitude**: your word is impeccable, and you consciously conduct yourself in line with our company values and vision.
- **Analytical & Detail-oriented**:you can tackle problems methodically and quickly comb through the fine print.
- **Client Management**: as a natural relationship builder, you understand how to prioritize tasks to serve your clients' best interests.
- **Communication**: you organize, disseminate, and deliver complex information to our existing and prospective clients in a manner that supports them, both spoken and written.
- **Resilient**: you are flexible and **adaptable** to change and value diverse and creative approaches to improvement.

**What your background would look like**
- 2-4 years in a position with a Sales component is required.
- 2-4 years of professional experience in a business, sales, finance, planning, marketing, or other fields where your success is demonstrable.
- Knowledge of the local business landscape is beneficial.
- Post-secondary education that is complementary to a related industry is desired.
- Experience with lead management software and sales training is valued.
- Proficiency in Office 365 and basic technical competency are expected.

**Salary**: $45,000.00-$90,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Life insurance
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus p

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