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Assistant General Manager- Hard Rock Cafe

4 months ago

Niagara Falls, Canada Marriott on the Falls Hotel Full time

Niagara Falls-based _**Canadian Niagara Hotels Group of Companies**_ is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few_. _ Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.

**Assistant General Manager General Responsibilities**:

- Ensure courteous and superior quality service is provided to all customers
- Create and drive a profitable, efficient and safe restaurant environment
- Motivate knowledgeable, helpful, and cheerful supervisory and non-supervisory staff
- Create annual and semi-annual restaurant business plans, strategies, and controls, including cost-benefit analysis of equipment, products/services, revenue maximization, management and supervisory skill assessment
- Recruit, hire, train, develop, schedule, evaluate and counsel management and team members
- Develop strategies and tactics to ensure improve guest satisfaction
- Complete inventory checks and departmental reports
- Be present on the dining room floor and assist room service, as required, to ensure that operations are effectively and efficiently carried out cooperating with other departments
- Manages in compliance with established company/resort policies and procedures as well as local, provincial and federal laws and regulations
- Enforce all health and safety/sanitation standards
- Other duties as assigned

**What you’ll need as Assistant General Manager**:
**Experience**: 2+ Years’ management experience in a comparable high volume restaurant environment

**Other Qualifications**:

- 3 years additional progressive employment in a restaurant
- Demonstrate the ability to lead/supervise a large team of operating staff
- Experience supervising union staff in an efficient and forthright manner
- Excellent interpersonal and communication skills
- Ability to quickly respond to changing work volume with high-energy level and speed

To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location