Food and Beverage Manager- Rainforest Cafe

3 months ago

Niagara Falls, Canada Canadian Niagara Hotels Full time

Niagara Falls-based **_Canadian Niagara Hotels Group of Companies_** is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few_. _Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.

**Overview**

In this high volume facility the Food and Beverage Manager is responsible to ensure enthusiastic, courteous and safe quality of service is provided to all customers, while striving to create a venue staffed by knowledgeable, helpful, and cheerful staff who are motivated on exceeding guest satisfaction and operating revenue targets.

**Qualifications**
- Demonstrate commitment and passion to maximizing guest satisfaction in each stage of the guest experience
- Above-average analytical and report writing skills as they pertain to problem/opportunity identification, analysis and corresponding options/solutions
- Demonstrate competency in general accounting, basic mathematics and report-writing
- Excellent organizational and time management skills as well as the ability to work effectively under pressure
- Enforces all health and safety/sanitation standards. Including preventative maintenance as it pertains to kitchen areas
- Working knowledge of computerized Point of Sales system
- Knowledge of micros preferred
- Experience in creating related business plans, revenue growth strategies, internal controls as they relate to the Ontario attractions industry
- Ability to interview and carry out reference checks for potential new employees
- Able to complete team performance evaluations and reviews by providing feedback and conducting daily score cards/ ‘secret shopper’
- Ability to update when needed, existing control and procedure manuals including development of new manuals
- Smart Serve certified
- Safe food handler certification is preferred
- **Minimum of 3 (three) years of experience in a manager/supervisory position in the food service**:

- Graduate of a university/college Hospitality and Food Preparation Program or Hotel and Restaurant Management Program preferred
- Must be able to work all shifts including weekends and holidays

To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA

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**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Restaurant management: 2 years (preferred)

Work Location: In person

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