Booking & Registration Clerk B - Primary Health

3 weeks ago

Halifax, Canada Nova Scotia Health Authority Full time

**Req ID**:193136**
**Location**:Central** Zone, **Halifax Infirmary Robie Street Entrance - QEII**
**Department**:PHC CZ DSE CDW NS Brotherhood Initiative**
**Type of Employment**:Permanent** **Hourly FT** (**100%**) x **1**
**NSGEU** **Admin Professionals** Position**
**Posting Closing Date**:19-Dec-24**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

**About the Opportunity**:
Reporting to the Health Services Manager, the Booking and Registration Clerk is responsible for effective scheduling and booking of patients to maintain efficient department/program operations. The Booking and Registration Clerk is directly responsible for receiving all referrals, registering the referral, placing them on a waitlist for the Physician to triage, booking appointments and procedures, scheduling maintenance of patient records, and efficient organization of patient flow. Primary contact point for patient/public/internal inquiries and routine correspondence as it relates to booked appointments and procedures.

**About You**:
We would love to hear from you if you have the following:

- Grade 12 plus one year of related experience, or graduation from a recognized secretarial/office administration/business program required
- Proficiency in Microsoft Office (including Excel and Access) required
- Medical Terminology an asset
- Minimum typing speed of 45wpm preferred
- Experience using STAR and PHS preferred
- Must be able to function independently in a high volume and highly pressurized ambulatory care setting
- Demonstrated verbal communication, accuracy and speed skills
- Coordination, organization and decision-making skills
- Ability to learn and work quickly and be adaptable to change
- Competencies in other languages preferred, French an asset

** A skills test may be conducted as part of the selection process for this position.**

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:
Permanent full-time (70 hours bi-weekly)

Shifts may include evenings, weekends and holidays

**Compensation and Benefits**:
$23.35 - $25.39 hourly

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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