Rapid Mobile Case Worker

4 weeks ago

Hamilton, Canada Good Shepherd Centres Full time

**RAPID MOBILE CASE MANAGER**

**3 Temporary Full Time Openings (12-Month Contract)**

If you are looking for a career working with amazing people while helping your community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada, and recent graduates to also apply. At Good Shepherd, we are dedicated to building a diverse, inclusive, equal and authentic workplace.

**About Good Shepherd**

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food and clothing; daily hot meals; emergency shelters for men, youth, families, women and children; transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. This opportunity is with our Good Shepherd - Family Centre.

**Why work with us?**
- Be a part of a caring **TEAM THAT SUPPORTS OUR LOCAL COMMUNITY**
- **POSITIVE **and **ENCOURAGING** atmosphere
- Dental Care
- Disability Insurance
- **EMPLOYEE AND FAMILY ASSISTANCE PROGRAM**
- Extended Health Care
- Life Insurance
- Out of Country Travel Insurance
- Vision Care
- Wellness Program
- Make a difference and provide **HOPE**
- Paid Time OffThe Rapid Mobile Case Manager will provide support to families staying in City funded overflow hotel spaces.
- Duties include Assessment, intake, housing-based case management, crisis prevention and intervention, supportive counselling, education, advocacy, accompanying families on apartment viewings, facilitating long term housing success, and linkages with other community services
- Maintain safety and security for all families staying in the hotels by ensuring all overflow hotel policies are followed by clients of the overflow hotel program and safety plans are completed when needed
- Work closely with emergency shelters and the City of Hamilton to provide timely access and prioritization of available shelter beds to families most in need
- Possess an in depth understanding of trauma, violence against women issues, and harm reduction principles is required
- Individuals will work from a strengths-based, trauma informed model of service and within an anti-racist/anti-oppressive framework

**Qualifications**
- Minimum of 1 years’ experience working in community outreach or emergency shelter
- Post-secondary education in social services or a related field
- Demonstrated knowledge of community resources and the emergency shelter system
- Excellent written and oral communication, team-building, negotiating and problem-solving skills required
- Valid CPR and First Aid Certification
- Ability to work well independently but also cooperatively with community stakeholders and co-workers
- De-escalation, conflict resolution, and non-violent crisis intervention skills an asset
- Valid G Driver’s license required
- Fluency in French and/or a language in addition to English preferred
- Demonstrated ability to work with individuals with diverse and complex health and psycho-social needs
- Excellent time management skills and the ability to work independently in client homes and community settings
- Computer literacy including Word & Excel
- Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd

**How Can I Apply?**

Grace Baldwin - Director, Family Centre

**Don’t Meet Every Requirement?**

**Our Values**
- **Hospitality**_, as inspired by St. John of God is at the heart of Good Shepherd’s mission. This means that we welcome all people with compassion, acceptance and a spirit of generosity; creating opportunities for transformation.

Hospitality embodies our **Values **of:

- **Responsibility**
- **Availability**
- **Adaptability**
- **Quality**
- **Dignity**
- Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve._
- Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview._

**Salary**: $19.75 per hour

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Weekend availability

Work Location: One location

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