Rapid Mobile Case Manager

2 months ago

Hamilton, Canada Good Shepherd Centres Full time

**RAPID MOBILE CASE MANAGER**

If you are looking for a career working with amazing people while helping your community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada, and recent graduates to also apply. At Good Shepherd, we are dedicated to building a diverse, inclusive, equal and authentic workplace.

**About Good Shepherd**

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food and clothing; daily hot meals; emergency shelters for men, youth, families, women and children; transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. This opportunity is with our Good Shepherd - Reaching Home Division.

**Why Work with Good Shepherd?**
- Be a part of a caring **TEAM THAT SUPPORTS OUR LOCAL COMMUNITY**:

- **POSITIVE **and **ENCOURAGING** atmosphere
- Dental Care
- Disability Insurance
- **EMPLOYEE AND FAMILY ASSISTANCE PROGRAM**:

- Extended Health Care
- Life Insurance
- Sick Leave
- RRSP match
- Out of Country Travel Insurance
- Vision Care
- Wellness Program
- Make a difference and provide **HOPE**:

- 3 weeks’ vacation (after mandatory completion of waiting period)

The Rapid Mobile Case Manager will provide rapid rehousing supports to families and women who are residing in overflow hotel or shelters within Hamilton. The goal of the program is to help families and women achieve their housing goals within 30 days or less. Most work is completed in the community and in the individual’s residence.
- Work closely with emergency shelters and partner agencies to leverage and coordinate the assets and services available in Hamilton to ensure that families and women have their individualized housing and support needs met
- Time management skills are necessary in a high energy, changing environment
- Ability to work cooperatively and collaboratively within an interdisciplinary team
- Possess a working knowledge of issues related to gender-based violence, trauma, homelessness, mental health and substance use
- Work from a trauma-informed, anti-racist, anti-oppressive and feminist framework
- Experience supporting the development of personalized counseling plans and maintaining a caseload is required

**Qualifications**
- Post-secondary education in social services or a related field is required
- Have strong knowledgeable of, experience working with a range of issues impacting women, and families including homelessness, violence against women and children, immigration, poverty, mental illness and substance use
- Sound knowledge of the housing system in Hamilton, the Residential Tenancies Act, and the Ontario Human Rights Code required
- Understand and be comfortable working from a person-centered, trauma-informed approach
- Minimum two years’ experience working in community outreach or emergency shelter
- Fluency in a 2ndlanguage is an asset
- CPR certification or willingness to be certified is required
- Valid G license required.
- Must have a flexible schedule
- Strong verbal and written communication skills
- Excellent interpersonal and conflict resolution skills
- Computer literacy including: Word, Excel
- Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd

**Hours of work**: Shifts are day shifts (9a.m. to 5p.m.) and one evening shift per week (11a.m. to 7p.m.) and one Saturday per rotation. Some flexibility in work hours may be required.

**Don’t Meet Every Requirement?**

**How Can I Apply?**

or Fax: 905-528-9847

**Our Values**
- **Hospitality**_, as inspired by St. John of God is at the heart of Good Shepherd’s mission. This means that we welcome all people with compassion, acceptance and a spirit of generosity; creating opportunities for transformation.

Hospitality embodies our **Values** of:

- **Responsibility**:

- **Availability**:

- **Adaptability**:

- **Quality**:

- **Dignity**
- Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve._
- Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview._

**Salary**: $19.75 per hour

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Day shift
- Evening shift
- Weekend availability

Ability to commute/relocate:

- Hamilton, ON: reliably commut

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