Onsite Service Representative
7 months ago
**Grainger **is North America's leading distributor of maintenance, repair, and operating products and services
Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers' operations running and their people safe.
We're looking for passionate people who can move our company forward
We have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working
We embrace new ways of thinking and recognize everyone is an individual
Find your way at Grainger.
We currently have an exciting opportunity available in our Keepstock division
Keepstock is a service offered by Grainger to control and organize MRO (Maintenance, Repair & Operations) inventory and streamline procurement processes for our customers.
The **Onsite Service Representative’s (OSR)** main function is to support Grainger’s strategic vision to be Our Customers’ First Choice by providing the best service each and every time to customers in helping them manage their inventory and operations.
**Main Duties and Responsibilities**:
Customer Service/Inventory Management
- Services multiple customer locations on a designated route by providing the following services:
- Receive and stock purchased product in designated customer locations.
- Ensures proper product stocking levels at customer locations by scanning orders as inventory is depleted.
- Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
- Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure.
- Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided.
- Meet defined KPI’s for the position.
Account growth
- Help generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures “spot buy” opportunities while on site, looks for additional opportunities to add items to program)
Cross-functional partnerships
- Execute onsite service component of account strategy as defined by cross-functional business partners.
- Work with sales partners to improve customer experience and increase business.
Job Requirements:
**Required Experience and Qualifications**:
- High school diploma and 1-3 years’ experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.
- Self-motivated, with high energy and dedication to customer service and sales growth.
- Must be comfortable on daily use of technology.
- Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
- Handle various technical and operational issues.
- Operate in a rapidly changing environment.
- Excellent verbal and written communication skills.
- Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment).
- Must possess and maintain a valid driver’s license in province of residence.
- May be required to use a personal vehicle for transportation with valid insurance which meet’s Grainger’s standards.
The position may require you to attend at our customers’ sites. Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.
**Other Work Requirements**:
Ability to lift 25 to 50 lbs.
- Works on-site at customers’ facilities. Personal protective equipment is often required.
Full job description with comprehensive list of responsibilities is available upon request.
**Rewards and Benefits**:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):
- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
- Life insurance coverage, including spousal and dependent life insurance
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more
**DEI Statement**
Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.
LI-KG1
**Job Snapshot**:
**Employee Type**: Full-Time
**Location**: Mississauga, Ontario (Hybrid)
**Experience**: Not
-
Onsite Service Representative
6 months ago
Mississauga, Canada Grainger Canada Full time**Grainger **is North America's leading distributor of maintenance, repair, and operating products and services Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers' operations running and their people safe. We're looking for passionate people who can move our company forward We have a...
-
Property Damage Restoration Services
4 months ago
Mississauga, Canada First Onsite Full timeAt FIRST ONSITE, we don't just restore properties; we rebuild lives, communities, and businesses. Our strength lies in our exceptional team members who, from coast to coast, make a tangible difference every day. As a Construction Manager in Mississauga, you'll be at the forefront of this mission, supervising restoration/construction projects that bring...
-
Onsite Sales Representative
6 months ago
Mississauga, Canada AGM Renovations Full time**ABOUT AGM**: AGM Renovations is a leading home improvement company specializing in kitchens, bathrooms, basements, roofing, painting, flooring, and windows. With a reputation for excellence and customer satisfaction, we are committed to providing top-notch services to our clients. AGM Home Renovations is seeking enthusiastic individuals to join our team...
-
Onsite Sales Representative
6 months ago
Mississauga, Canada AGM Renovations Full time**ABOUT AGM**: AGM Renovations is a leading home improvement company specializing in kitchens, bathrooms, basements, roofing, painting, flooring, and windows. With a reputation for excellence and customer satisfaction, we are committed to providing top-notch services to our clients. AGM Home Renovations is seeking enthusiastic individuals to join our team...
-
Certification Services Representative, Vaughan
6 months ago
Mississauga, Canada Certification Services Representative Full time**Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...
-
Certification Services Representative, Mississauga
7 months ago
Mississauga, Canada Certification Services Representative Full time**Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...
-
Part-time Onsite Service Representative
6 months ago
Mississauga, Canada Grainger Canada Full time**Please note this is a Part-Time position. 24 hours/week, between the hours of approximately 8:00am-4:30pm.** **You will be servicing customer locations in the Mississauga area.** **Grainger **is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology...
-
Part-time Onsite Service Representative
7 months ago
Mississauga, Canada Grainger Full time**Please note this is a Part-Time position. 24 hours/week, between the hours of approximately 8:00am-4:30pm.** **You will be servicing customer locations in the Mississauga area and require a valid driver's license as well as access to a reliable vehicle.** **Grainger **is North America's leading distributor of maintenance, repair, and operating products...
-
Construction Manager
6 months ago
Mississauga, Canada First Onsite Full timeAre you ready to take the world of disaster restoration by storm? **First Onsite** is on the lookout for a dynamic, high-energy **Construction Manager** to lead the charge in managing incredible, awe-inspiring restoration projects. If you're not just looking for a job, but a career in a fun company in the world of insurance related property restoration, keep...
-
Outbound Sales Representative
6 months ago
Mississauga, Canada PC Financial Full time**All referred applicants must first be submitted through Workday by a current Loblaw Colleague.** **Location**: 3045 Mavis Rd, Mississauga, Ontario, L5C 1T7 **When you hire great people, great things can happen.** PC Financial offers unprecedented value to Canadians through payment products. We’re a different kind of bank with a different type of...
-
Outbound Sales Representative
7 months ago
Mississauga, Canada PC Financial Full time**All referred applicants must first be submitted through Workday by a current Loblaw Colleague.** **Location**: 3050 Argentia Rd, Mississauga, Ontario, L5N 8E1 **When you hire great people, great things can happen.** PC Financial offers unprecedented value to Canadians through payment products. We’re a different kind of bank with a different type of...
-
National Programs Administrator
6 months ago
Mississauga, Canada First Onsite Full timeJoin the team at First Onsite as we add to National Programs Administrators group! In this hybrid position, you will be working with regional teams and various corporate departments for a range of large-scale programs operating on a centralized basis. **A Day in the Life of a National Programs Administrator** Step into the exciting day of a National...
-
Site Supervisor
4 months ago
Mississauga, Canada First Onsite Full time**A DAY IN THE LIFE OF A SITE SUPERVISOR** As a Site Supervisor at First Onsite, you're not just arriving at work; you're stepping into a role where every decision you make sets the tone for success. You've reviewed the project schedule and know exactly what needs to be done. The Project Managers have entrusted you with overseeing the site, and you've...
-
Cleaner / General Labourer
6 months ago
Mississauga, Canada First Onsite Full timeFirst Onsite is on the lookout for a dedicated and hardworking Cleaner / General Labourer to join our team on a full-time basis. If you're passionate about making a difference in people's lives and enjoy hands-on work, this could be the perfect opportunity for you! **A DAY IN THE LIFE OF A CLEANER / GENERAL LABOURER** As a Cleaner / General Labourer, you...
-
Cleaner / General Labourer - Property
6 months ago
Mississauga, Canada First Onsite Full timeAre you ready to dive into a rewarding role that keeps you on your toes? **Do you have a valid driver's license - FULL G - so you can drive from site to site? ** A valid Driver's license is a MUST-have for this role.** **First Onsite** is on the search for an energetic and dedicated individual to join our team as a full-time Cleaner / General Labourer. In...
-
Onsite Sales Rep
6 months ago
Mississauga, Canada AGM Renovations Full time**ABOUT AGM**: AGM Renovations is a leading home improvement company specializing in kitchens, bathrooms, basements, roofing, painting, flooring, and windows. With a reputation for excellence and customer satisfaction, we are committed to providing top-notch services to our clients. AGM Home Renovations is seeking enthusiastic individuals to join our team...
-
Onsite Sales Rep
7 months ago
Mississauga, Canada AGM Renovations Full time**ABOUT AGM**: AGM Renovations is a leading home improvement company specializing in kitchens, bathrooms, basements, roofing, painting, flooring, and windows. With a reputation for excellence and customer satisfaction, we are committed to providing top-notch services to our clients. AGM Home Renovations is seeking enthusiastic individuals to join our team...
-
Onsite Sales Rep
7 months ago
Mississauga, Canada AGM Renovations Full time**ABOUT AGM**: AGM Renovations is a leading home improvement company specializing in kitchens, bathrooms, basements, roofing, painting, flooring, and windows. With a reputation for excellence and customer satisfaction, we are committed to providing top-notch services to our clients. AGM Home Renovations is seeking enthusiastic individuals to join our team...
-
Customer Service Representative
2 months ago
Mississauga, Canada SureWerx Full time**Reference number** P-0111 **Date Posted** November 8th **Location** Canada, Ontario, Mississauga **Remote** **Positions available** 1 Reporting directly to the National Inside Sales Manager, the Customer Service Representative will be responsible for managing day-to-day sales order input activities and providing support to the inside sales...
-
Accounts Payable Clerk
6 months ago
Mississauga, Canada First Onsite Full timeLooking for a fast-paced, exciting job opportunity? Look no further than First Onsite! We are seeking a highly motivated, detail-oriented Accounts Payable Clerk to join our national ACCOUNTS PAYABLE team. As our Accounts Payable Clerk, you will play a key role in providing timely and accurate clerical support in the area of accounts payable. **A DAY IN THE...