CRM / Ilead Analyst

4 months ago

Richmond Hill, Canada AutoCanada Inc. Full time

**ILead Analyst - Import West Platform**
**AutoCanada Home Office**
**Edmonton, AB**

Are you looking to drive your career forward?

AutoCanada home office is looking for an experienced **Internet iLead Analyst** to join our growing team You will** **support** multiple Import dealerships **across Western Canada** **Increasing internet sales is critical to our strategy, so your experience handling internet leads, increasing close rates & optimizing online lead generation will be invaluable.

The Internet Sales Specialist is not only responsible for leveraging our CRM system & providing dealers with data & best practices in iLead handling but working with marketing to make sure leads are maximized to convert. You will be the iLead & CRM systems expert & support our internet sales teams/BDCs in dealerships as well as your Marketing team to make sure we are moving the most metal.

If you’re someone who loves the thrill of developing Sales teams, honing their skills, increasing their response times and helping deliver a world-class Customer Experience for our clients in the dealership—this is the career for you

**What’s in it for you**:

- Competitive compensation package
- Health and Dental Benefits
- Life Insurance
- Employee Vehicle Purchase Plan
- Employee and Family Assistance Program

**Your Day to Day**:

- Leverage data software & sales tools to review/compare data sets within CRM & make recommendations to drive sales
- Support dealers with Company best practices on iLead handling
- Build and/or modify reports & dashboards for sales, marketing, & dealership operations to assist in lead generation
- Use current internet lead handling & sales data to make solid data-driven decisions
- Ensure that the dealership’s online presence is set up to maximize their iLead handling efforts
- Support lead generation & customer success management projects
- Own the flow of lead information & how it makes its way through our systems accurately & effectively
- Implement & action sales automation features to improve efficiencies
- Conduct ad hoc analysis, build lists, segments, & deliverables to marketing

**What You Bring to the Table**:

- Preferably a minimum of 2 years automotive internet sales or BDC experience
- You know your way around a CRM & dealership software (VIN Solutions, CDK, 180, Reynold & Reynolds, Salesforce, Activix, Rapid RTC, Tableau, etc.) - if you’re missing one or two of these systems, don’t worry—we train
- You’re a killer with Microsoft Excel (hands-on experience with formulas, comparing datasets, etc.
- You have some experience with large data sets
- You’re adaptable & a quick learner, who can use other team members proactively when you need help
- You’re organized & a stickler for details
- You can work on your own & don’t need to be hand-held through your daily tasks
- You’re comfortable talking to people & know how to discuss data & results
- You have an ability to juggle multiple tasks at once & can sort out what is a priority & what is not

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