Special Order Customer Experience Rep
5 months ago
**Special Order Customer Experience Rep (Hybrid) 12 Month Contract**
**Staples is business to business. **You’re what binds us together.
Staples Promotional Products is the world's most trusted source for branded merchandise - that's right: we put company’s logos on custom product to showcase THEIR brand As an unprecedented 11-time winner of the Distributor of the Year Award and the highest-ranking Canadian distributor on the North American Top 40 list, we are committed to providing outstanding service and exceptional value. That's why companies large and small, all over the world, turn to us for the resources they need to increase brand reach and visibility.
**What you’ll be doing**:
Support Customers and Sales Reps with custom product selection, quote generation, and order processing to ensure promo orders deliver on time, every time
- Work with one or more assigned Sales Rep Teams to service key accounts with product sourcing, quotes, order-entry, order processing, order follow-up, order delivery and invoice resolution
- Collaborate with Sales Reps to source and present creative Branded Merchandise for our customers.
- Have direct contact with clients via sending quotes, order confirmations, art proofs, and tracking details, and answering any client inquiries about current quotes, orders and closed orders/invoices
- Have direct contact with vendors via product sourcing, purchase order generation, tracking of proofs and order status updates, confirmation of net pricing and delivery dates
- Ensure open orders are invoiced in a timely fashion
- Provide exceptional customer service solutions to key customers
**What you bring to the table**:
- Exceptional customer service skills
- Highly proficient business written and verbal communication skills, as well as the ability to discern message content
- Strong organizational skills and the ability to handle and prioritize multiple tasks/projects simultaneously
- Strong attention to detail
- Technical proficiency to learn order processing system
- Proficient use of Microsoft programs (Excel, Outlook, Word, and PowerPoint)
**Qualifications**:
**What’s needed
- Qualifications**
- 2+ years of related or transferrable experience
- 2+ years of Customer service experience
**We Offer**:
- Competitive salary.
- Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Centre.
- Flexible PTO and Holiday Schedule (10 observed paid holidays), Online and Retail Discounts, Company Match RRSP, Benefits and Physical and Mental Health Wellness programs.
- Growth & development opportunities.
- Interested in joining the team? Check out our_ _perks and benefits_ _
-
Special Order Customer Experience Rep
5 months ago
Montréal, Canada Staples Full time**Special Order Customer Experience Rep (Hybrid)** **Staples is business to business. **You’re what binds us together. Staples Promotional Products is the world's most trusted source for branded merchandise - that's right: we put company’s logos on custom product to showcase THEIR brand! As an unprecedented 11-time winner of the Distributor of the Year...
-
Personal Trainer
4 weeks ago
Montréal, QC, Canada REP Training Studio Full timeAt REP Training Studio, we’re dedicated to empowering our clients to move better, feel their best, and achieve their fitness goals. We pride ourselves on creating a supportive and inspiring environment where our members can thrive. We are currently seeking a motivated and experienced Certified Personal Trainer who is looking to train their existing clients...
-
Personal Trainer
4 weeks ago
Montréal, QC, Canada REP Training Studio Full timeAt REP Training Studio, we’re committed to empowering our clients to move better, feel their best, and achieve their fitness goals. We take pride in fostering a supportive and inspiring environment for both our members and trainers. **Position Overview**: We are currently seeking a motivated and experienced Certified Personal Trainer who is looking to...
-
Sales Support Rep
5 months ago
Montréal, Canada Liberated Brands Full time**Title: Sales Support Rep - Customer Service** At Liberated Brands, we strive to embody the creative spirit of youth culture. Liberated Brands was built on liberation, innovation and experimentation while remaining dedicated to the breakdown of established traditions. We empower our employees to stay “True To This”, which symbolizes our integrity,...
-
Sales Support Rep
2 months ago
Montréal, QC, Canada Volcom llc Full time**Title: Sales Support Rep - Customer Service** At Liberated Brands, we strive to embody the creative spirit of youth culture. Liberated Brands was built on liberation, innovation and experimentation while remaining dedicated to the breakdown of established traditions. We empower our employees to stay “True To This”, which symbolizes our integrity,...
-
Customer Service Rep
5 months ago
Montréal, Canada TRENTWAY-WAGAR INC Full time**Position**:Customer Service Rep, FT Montreal Terminal Department **Location**:Montreal, Quebec **Company**:Coach Canada/Trentway-Wagar **Hourly Rate of Pay**:$18.18 **Hours of Work**: Monday - Friday 2:45pm - 11:45pm with 1-hour unpaid break. **Job Purpose** We are seeking a meticulous and customer-oriented Customer Service Representative to join our...
-
Accounts Receivables
5 months ago
Montréal, Canada Brixton Full time**Help us boldly shape Canadian Retail** Brixton Canada Inc. has been serving Canadians from coast-to-coast since 2018. Our vision is to become the #1 premium retail brand in Canada by 2026 and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best of the...
-
Temporary Customer Service Rep
5 months ago
Montréal, Canada TRENTWAY-WAGAR INC Full time**Position**:Temporary Customer Service Rep, FT Montreal Terminal Department **Location**:Montreal, Quebec **Company**:Coach Canada/Trentway-Wagar **Hourly Rate of Pay**:$18.18 **Hours of Work**: Monday - Friday 6:00am - 3:00pm with 1-hour unpaid break. - Please note that this is a temporary position._ **Job Purpose** We are seeking a meticulous and...
-
Automotive Customer Service Representative
5 months ago
Montréal, Canada La Cie Canada Tire Full time**Automotive Customer Service Representative** Canada Tire has been in the automotive service business for over 65 years specializing in mechanical repairs and tire sales. The primary purpose of the Automotive Service Rep is to provide the ultimate customer experience in auto service and repairs by building customer trust and loyalty through high-quality...
-
Trade Marketing Specialist
4 weeks ago
Montréal, QC, Canada Safilo USA Full time**GENERAL FUNCTION**: The main TM coordinator role is supporting the Commercial Team in creating a strong in-store presence with customization execution and responsible for planning & execute commercial events implementation (i.e. buying event, trade shows and trunk shows). This position will require interaction with mostly RSM’s and sometime customers...
-
Outside Sales Rep I
2 weeks ago
Montréal, QC, Canada Porcelanosa Full timeDescription: **Job Title**: Outside Sales Rep I **Reports To**: Sales Manager **Compensation**: Salary + Car Allowance + Commission **Benefits**: - 100% 401K match up to 4% - 3-tier medical insurance - 2-tier dental insurance - Vision insurance - Employer paid life insurance - Critical illness, hospital indemnity & accident insurance - $3,000 tuition...
-
Driver Trainer
5 months ago
Montréal, Canada Johnston Equipment Full time**Job Summary**: Driver Training order entry and management, which includes assisting reps in the preparation of quotes as needed, trainer calendar management (no calendar optimization), bookings, and all related communication, importing and maintenance of all customer training participant data. **Key Work Activities**: **Activity A Order Entry &...
-
Order Coordinator
5 months ago
Montréal, Canada Jammers Apparel Group Full time_**Job Function: (Responsibilities include, but not limited to)**_ - Process EDI orders and sending invoices back to Customer - Ensure all EDI transactions are sent and received by deadline - Enter bulk orders in ERP system - Processing orders for scheduling, shipping, and routing - Oversee and facilitate processing of orders, product allocation, shipping,...
-
Customer Service Rep I
5 months ago
Montréal, Canada Patterson Dental Canada, Inc. Full time**Job Summary**: As a Customer Service Representative I (CSR I), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency. **Essential Functions**: To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with...
-
Bilingual Customer Service Representative
5 months ago
Montréal, Canada STOITECH Full time**Are you passionate about exceptional customer service and an eye for detail? Are you a natural problem-solver who thrives in a fast-paced environment?** We're seeking a skilled Customer Service Representative to join our dynamic team in the growing** printing industry **. In this role, you'll be more than just a customer service rep - a** Project...
-
Customer Success Team
5 months ago
Montréal, Canada Cansel Full timeWho we are? Helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability. Position Summary At our Montreal location, the Customer Success Representative is also responsible for day-to-day operations of the branch and will be required to perform shipping and receiving duties. In this role, you will... -...
-
Order Selector
5 months ago
Montréal, Canada Metro Supply Chain Full timeJOIN OUR TEAM Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14...
-
Order Selector
5 months ago
Montréal, Canada Metro Supply Chain Full timeJOIN OUR TEAM Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14...
-
Order Coordinator
2 months ago
Montréal, QC, Canada Jammers Apparel Group Full time_**Job Function: (Responsibilities include, but not limited to)**_ - Process EDI orders and sending invoices back to Customer - Ensure all EDI transactions are sent and received by deadline - Enter bulk orders in ERP system - Processing orders for scheduling, shipping, and routing - Oversee and facilitate processing of orders, product allocation, shipping,...
-
Bilingual Customer Service Rep
5 months ago
Montréal, Canada TruGreen Full time4355 Boul. Poirier, Montreal, Quebec H4R 2A4 **EspacesVerts**: **BILINGUAL CLIENT SERVICES REPRESENTATIVES**: **As a TruGreen Employee, you'll enjoy**: - **$18.20 PER HOUR (guaranteed hourly rate plus bonus)**: - **Work from your home**: - **When working from home**: - ** Use of personal secure cell phone or land line required**: - ** Use of personal...