Family Services Coordinator

3 weeks ago

Chilliwack, Canada Chilliwack Community Services Full time

**Family Services Coordinator**

**35 hours per week**

**Position Summary**:
Reporting to the Director: Family Services, the Program Coordinator is responsible for overseeing all aspects of the assigned program area and personnel including, but not limited to:

- Program planning and evaluation
- Financial monitoring
- Employees
- Client services
- All expected administration and funding reports

**Qualifications**:

- Education, Training and Experience:_
- Diploma in related Human/Social Services field.
- Experience in working with at-risk families.
- Minimum of three (3) years’ recent related experience including one (1) year of supervisory experience in the social services or non-profit sector.
- Demonstrated experience in program development and implementation.
- Broad knowledge of community trends and requirements related to program responsibilities.
- Strong financial skills including developing and monitoring budgets.
- Experience and strong aptitude in the administration area.
- Excellent interpersonal communication skills, both oral and written.
- Ability to develop positive relationship with colleagues, funders, and community stakeholders.
- Job Skills and Ability:_
- Knowledge of human development and demonstrated experience working with youth.
- Knowledge of attachment-based interventions.
- Demonstrated ability to teach life skills and support employees and clients with follow through.
- Demonstrated skills in the areas of crisis intervention and conflict resolution.
- Strong collaborative skills to work with client care team and other professionals.

**Key Duties and Responsibilities**:
1. Plans, implements, and monitors the provision of services for assigned new and existing programs in consultation with the Director. Ensures effective and efficient program and service delivery consistent with Agency mandate and Policy, Legal, budgetary and other requirements.

2. Manages the day-to-day operations of assigned programs including referrals, screening, intakes, and staff support and supervision. Works with diverse client groups providing client intake, assessment, intervention, and transitions.

3. Formulates program procedures and evaluates the program in consultation with the Director.

4. Ensures all Quality Assurance practices and accreditation standards are met and maintained. Completes regular client file audits and follows up with staff to ensure compliance with documentation standards.

5. In collaboration with the Director, participates in managing contracts to meet all requirements and reports on contracts to funders.

6. Participates in annual Agency budget development in areas of responsibility and must deliver services within established budgets. Reviews financials monthly with Director.

7. Supervises, develops, and motivates program staff to attain program objectives, ensure effective case planning and management.

8. Supervises human resource issues including assisting with hiring, performance appraisals, and ensures appropriate orientation, training and development. Reports any performance concerns to the Director.

9. Establishes and maintains effective relationships with all relevant stakeholders.

10. Represents Agency on relevant committees and community groups and advocates for issues relevant to Chilliwack Community Services mission. Plays a leadership and development role in the community.

11. Provides a leadership role in development and implementation of CCS’ Strategic Plan.

12. Complete all mandatory learning requirements.

13. Performs other relevant duties as may be required.

**General**:

- Wage rate as per BCGEU Collective Agreement, Program Coordinator 2, Grid Level 14 - $33.77 per hour, plus health and dental benefits.
- This position requires Union membership.
- This position is open to all persons.
- This position requires successful completion of a criminal record check.
- This position reports to the Family Services Director.

**NO phone calls. Only short listed applicants will be contacted.**

**Please submit your cover letter and resume to**:
Human Resources

Chilliwack Community Services

45938 Wellington Avenue, Chilliwack, BC V2P 2C7

**Closing Date**: 12:00 Noon, April 18, 2024

**Salary**: $33.77 per hour

**Benefits**:

- Dental care
- Extended health care

Work Location: In person

Application deadline: 2024-04-18

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