Customer Service

2 weeks ago


Vancouver, Canada Dunlevy Food Equipment Ltd. Full time

**Customer Service Person**

Dunlevy Food Equipment is a 40 year old company who has built their reputation on providing our customers with quality products at competitive prices and customer service. We supply the restaurant industry with professional new and used restaurant equipment, kitchenware and tableware.

**Responsibilities and Duties**
- Greet customers as they enter our store and offer assistance when needed
- Provide good customer service
- Build and maintain customer relationships
- Help maintain stock in our showroom by filling and organizing store shelves, doing inventory control, tagging items and working with the purchaser
- Help answer phones as needed
- Process purchases through our point of sale system
- Help pick orders for customers
- Help customers with professional kitchenware and tableware
- Develop product knowledge of different suppliers and products related to the restaurant equipment business
- Provide customers with pricing for various restaurant equipment and smallwares products
- Help post products on our website and other sites
- Support the sales department

**Requirements**:

- High school or equivalent
- Minimum one year working retail, food service or sales experience. Work experience in food service is a strong asset.
- Must be proficient in English
- Enthusiastic and motivated
- Capable of delivering a high level of customer service
- Good with technology, computers and quick at learning new programs
- Able to work co-operatively with others in a fast paced sales environment
- While not necessary, the ability to communicate effectively in Mandarin or Cantonese is an asset

**Opportunity for Advancement**
- Wages **will be determined based on experience.**:

- **Company offers extended health and BC Medical after 90 days.**:

- **While we appreciate the interest expressed by all applicants, only those who have been selected for an interview will be contacted.**

**Salary**: $17.00-$21.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location

Expected start date: 2023-03-20


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