Catering Manager

1 week ago

Vancouver, Canada FAIRMONT Full time

**Company Description**
Fairmont Hotel Vancouver, known as the ‘Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project. With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine. Join our team and welcome our guests to extraordinary experiences at their home away from home.
**Job Description** Catering Manager**

Members of our Conference Services & Catering team do more than “sell” the warm, engaging and anticipative service that Fairmont Hotels & Resorts is renowned for - they live it Showcase your outstanding interpersonal skills as a Catering Manager, where you will provide organizational and administrative support to your team and memorable service to your guests.

**Our Culture & Benefits**:

- An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
- The opportunity to have fun at work alongside passionate hospitality professionals who strive to make the world a more welcoming place
- The opportunity to live, work and play across the world through our employee travel and internal transfer programs
- A competitive salary ranging from $70,000 - $80,000 with annual compensation reviews based on market, performance, and capabilities
- Eligible to participate in Accor’s Accelerate Incentive Program for Luxe Hotel Sales.
- Complimentary meal through our Colleague Dining Program
- Complimentary dry-cleaning of business attire
- Complimentary hotel stay with breakfast for two through our BE OUR GUEST program
- Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
- The opportunity to work in a luxury hotel environment and a Vancouver heritage building with a historic legacy dating back to 1939
- Free learning programs through our Academies and discounted eCornell courses
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Annual paid vacation, sick leave, up to statutory holidays and birthday leave
- A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
- A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
- A monthly travel reimbursement for TransLink monthly passes

**What you will be doing**:
Reporting to the Director, Conference Services & Catering, responsibilities and essential job functions include but are not limited to the following:

- Actively seek out and solicit new local social & corporate business
- Organize, plan and assist in executing events including fundraisers, annual events, Christmas parties and small to medium size conferences
- Act as the group organizer's contact and plan all details of the client's event or conference needs including menus, audio-visual, room layout, outside activities, meeting times, check in/out procedures etc.
- Accurately forecast and project group revenue
- Be fully accountable for the achievement of individual and departmental revenue targets
- Relay all details of conferences and events to all departments in a professional thorough and timely manner using Conference Resumes, Banquet Event Orders and internal memos effectively
- Foster a co-operative team spirit with and between Sales, Banquets, Culinary and Stewarding teams
- Assist with administrative departmental needs as required
- Handle Tour market and Internal events
- Handle general inquiries and leads
- Conduct site inspections: rooms, conference space and F&B outlets as requested.
- Liase closely with Front Office, Reservations, and Housekeeping in order to ensure that pertinent guest’ arrival details are communicated.
- Overseeing clients while in-house, ensuring their events go as they expect and anticipating their needs.
- Run weekly Sales & Catering reports and ensure the system is current and up to date; upkeep of Sales & Catering menus, resources, pricing and function diary.
- Contracting and execution of Local & Social Catering events including Weddings
- Responsible for preparing and distributing Banquet Event Orders and floor plans on a daily/weekly basis. This includes the prompt distribution of last minute changes to affected departments.
- To be Health & Safety conscious and actively involved in maintaining a safe work environment.
- Complies with Fairmont Hotels & Resorts policies, procedures and code of ethics.
- Performs any and all other tasks which are assigned by management.
- Upholds the highest s

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