Technology Specialist Manager, Data

6 months ago

Toronto, Canada Microsoft Full time

The Technology Specialist Manager, Data & AI is a leader who develops and manages a team of Data & AI Technical Specialists to drive technical solution acceleration in pre-sales stages and market share by leveraging the Microsoft Data & AI solutions to meet their customers' data modernization, analytics and AI solution needs.

**Responsibilities**:
People Management
- Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
- Model - Live our culture; Embody our values; Practice our leadership principles.
- Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
- Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

Scale Customer Engagements
- Acts as a representative for technology domain to all C-suite leaders within local market while engaging with and leveraging local Microsoft leadership as appropriate. Coaches and enables team to identify and proactively engage with key customer technical decision makers and influencers to unblock technical and business obstacles.
- Uses broad, in-depth industry, technical, and professional knowledge, and leadership skills to build credibility with customers and is sought after for expertise.
- Enables and empowers team to influence customer decisions, and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes.

Leverage Partner Ecosystem
- Maximizes national/international-level capacity and capabilities and influences future potential partner models by coaching team to grow partner network, identifying gaps, and promoting Microsoft within the Microsoft ecosystem (e.g., account teams). Raises escalations or alleviates blockers through collaboration with manager-level counterparts in cross-functional groups.
- Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build global strategy.

Build Strategy
- Coaches and provides support to team and across internal teams to define and execute strategy. Drives repeatability of strategy. Proactively approaches customers to understand and identify global/cross-area strategy opportunities, aligning strategy with industry insights. Engages internal teams to ensure capability to execute strategy.
- Maintains communications with internal partners on highest potential customers to pre-align technical resources to customer and customer cases based on account planning and priorities, with the flexibility to realign to minimize orchestration and enable proactive engagements as needed.

Solution Design and Proof
- Oversees highly complex demonstrations (e.g., architectural design sessions, and proof of concept [POC] sessions, pilots, hackathons) of end-to-end Microsoft solutions and architectures based on multiple products and positions solutions against competitors. Ensures demonstrations enable customers to identify and resolve technical issues with clear criteria and next steps that guarantee deployment of Microsoft technology.
- Promotes leveraging of reference architectures and provides validation input to establish programmatic frameworks for use by the business.
- Applies advanced sales methodologies (e.g., challenger sales) and coaches team to lead and inspire global customers in digital transformation solutions and shape and enable scalable change across subsidiaries.
- Coaches team to envision new and innovative solutions that use Microsoft technology to meet customer needs. Supports team in coordinating with other stakeholders to develop solutions for complex sales scenarios. Ensures subsidiary level capabilities to execute on those solutions.

Other
- Embody our culture and values

**Qualifications**:
Required/Minimum Qualifications
- 10+ years technical pre-sales or technical consulting experience
- OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 8+ years technical pre-sales or technical consulting experience
- OR Master's Degree in Computer Science, Information Technology, Business or related field AND 6+ years technical pre-sales or technical consulting experience
- OR equivalent experience.

Additional or Preferred Qualifications
- 10+ years technical pre-sales, technical consulting, or technology delivery, or related experience
- OR equivalent experience.
- 8+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
- 5+ years people management experience (including leading virtual teams).

Technology Specialists M6 - The typical base pay range for this role across Canada is CAD $159,000 - CAD $310,700 per year.

Find additional pay information here: Canada pay information | Microsoft Careers

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