Endpoint Management Specialist

4 weeks ago

Toronto, Canada Canaccord Genuity Corp. Full time

Summary:
Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital markets. CG is driven by an unwavering commitment to building lasting client relationships - we achieve this by generating value for our individual, institutional, and corporate clients through comprehensive investment solutions, brokerage, and investment banking services. We are the leading independent wealth management firm in Canada, and the leading mid-market provider of investment banking advisory, equity research, sales and trading services for corporations and institutions.

We pride ourselves on understanding our clients’ needs and finding innovative, tailored solutions. Our entrepreneurial and friendly team will challenge you to learn and grow every day. We value great work and collaboration and strive to eliminate bureaucratic thinking. We’re looking for talented people who thrive in a fast-paced environment and want to have an impact with innovative ideas and best practices.

Our Canadian operation, Canaccord Genuity Corp., is looking for a highly collaborative individual who wants to push the boundaries of technology in a modern workplace. This position offers a full-time hybrid work model, with on-site visits every two weeks. This role is part of a global team responsible for all aspects of endpoint management, utilizing the Microsoft Endpoint Manager suite (SCCM and Intune). The team provides L2/L3 support for our global partners and requires extensive collaboration. This position focuses on day-to-day activities of the SCCM and Intune platforms alongside an active involvement in global projects.

**Responsibilities**:

- Innovate and create new experiences or improvements based on feedback from global teams.
- Ensure the day-to-day administration of Microsoft Endpoint Manager infrastructure is operational, including its core components, software management, client health, policy management, reporting and configuration management.
- Create new Standard Operating Procedures (SOP) and evolve existing strategies in accordance with CG’s requirements.
- Interact with IT Security to assist in supporting the Global security stance of the firm.
- Host knowledge-sharing sessions across various teams through training, documenting, and presenting.
- Develop scripts for automating processes within the environments.
- Develop Power BI reports for management.

Skills & Qualifications:

- Experience in managing projects from inception to implementation.
- Automation via scripting methods (PowerShell, Python)
- Strong experience managing enterprise environments
- Strong experience managing Microsoft Endpoint Configuration Manager and Microsoft Endpoint Manager
- Windows Autopilot
- Microsoft Azure (Virtual Desktops, Log Analytics, Application Integrations, Cloud PC, DevOps)
- Experience managing Windows devices via legacy and modern cloud methods (Active Directory, Azure Active Directory, Microsoft Endpoint Manager Configuration Manager, Microsoft Endpoint Manager)
- Experience managing Microsoft Office 365 services and how they relate to end-user computing (OneDrive, Teams, Defender)
- Experience with a range of endpoints (mobile, desktops, servers, hubs, BYOD)
- Ability to interact on a global level with multiple levels of employees;
- Ability to proactively identify and document problems in the Testing Environment;
- Excellent problem-solving and forward-thinking skills
- Team oriented; tolerance to change and accepting of feedback.

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