Warranty Manager

3 weeks ago

Edmonton, Canada ALSTOM Full time

Req ID:428336

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

**Responsibilities**
- Manage Reliability Growth and the Warranty processes.
- Once a solution is defined, gives instruction to warranty implementation or maintenance teams in Depot to implement corrective actions.
- Monitor project reliability performance.
- Analyze and identify gap between train reliability and contractual or agreed target.
- Implement Reliability Growth plan.
- Check that the failures quality data captured in RLS are pertinent and relevant for reliability growth improvement and overall REX for the project.
- Evaluate the impact of the modifications on the reliability.
- Support REX consolidation from project for the platform.
- Manage problem-solving action by coordinating the actions of the relevant stakeholders in the project (i.e. PrEM, PrIM, PrSM).
- When corrective solution is known and validated, request Service Team implementation present in the Depots to perform the appropriate corrective actions.

**Experiencies**
- Design/Engineering is an important plus
- Experience in a depot is a strong plus

**Technical competencies**:

- Strong knowledge of the business processes.
- Good knowledge of train system design and in general of railway technologies.

**Soft skills**:

- Leadership
- Sense of urgence
- Team working.
- Problem solving.
- Process managment

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

**Equal opportunity statement**:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

**Job Type**:Experienced

**Job Segment**:Manager, Management

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