IT Solutions Support Student- Canada Summer

2 months ago

Toronto, Canada WoodGreen Community Services Full time

**Employment Type**:
8-Week Contract, Bargaining Unit

**Work Hours**:
35 hours/week

**Salary**:
$19.71/hour

**Application Deadline**:
June 1st by 11:59 pm

**Program Overview - Information & Technology Services, Central Services**

As a part of WoodGreen Central Services infrastructure, the Information Systems (IS) department provides data processing services to the agency through the effective utilization of existing and new information technology. IS implements and supports technologies and processes that increase service to staff/clients and enhance productivity.

**What You Will Do**
- Provide support on solution development and implementation which may involve creative thinking, design, testing, data analysis and reporting, and documentation within the following areas: IT System enhancement, SharePoint site development, business analytics (data analysis and reporting), innovative solutions to complex problems, and documentation.
- Field business queries and requests relating to the existing SharePoint Online implementation.
- Develop new SharePoint Online components, using Forms and Power automate, Power App, and Power BI.
- Create and update project documentation.
- Gather requirements from a range of individuals with varying technical ability.
- Create and update design and specification documents to finalize with the business.
- Help continually improve the delivery approach.

**What You Bring to the Team**
- College or University Student in the field of Computer Science.
- One (1) year of related work experience is considered an asset.
- Certifications in Microsoft Desktop tools would be considered an asset.

**Must meet the participant requirements under the Canada Summer Jobs Agreement with Employment and Social Development Canada as outlined**:

- be between 15 and 30 years of age at the beginning of the employment period*;
- be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment**; and,
- have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
- The youth must be 15 years of age at the beginning of the employment period. The youth may be more than 30 years of age at the end of the employment period as long as the youth was 30 at the beginning of the employment period.

**International students are not eligible participants. International students include anyone who is temporarily in Canada for studies and who is not a Canadian citizen, permanent resident, or person who has been granted refugee status in Canada. Youth awaiting a refugee status ruling, as well as those who hold a temporary visitor visa, youth visa or work visa are ineligible. As the objective of the CSJ program is to support youth entering the Canadian labour market, the temporary nature of an international student’s time in Canada does not allow for a long-term connection to the labour market.

**What Will Set You Apart**
- Working experience with Microsoft Office 365 and SharePoint.
- Working experience in data analysis and reporting.
- Knowledge of Power BI integration.
- Experience with IT systems implementation.
- Strong interpersonal skills, positive attitude, and strong teamwork and collaboration skills within a multi-disciplinary team.
- Able to work independently with mínimal supervision and committed to continuous learning.
- Strong communication skills, both written and verbal.
- Good documentation skills.
- Ability to conduct research into a wide range of computing issues as required.
- Ability to absorb and retain information quickly.
- Ability to present ideas in user-friendly language.
- Highly self-motivated and directed.
- Keen attention to detail.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Exceptional customer service orientation.

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