Assistant Cafe Manager

2 weeks ago


Vancouver, Canada 49th Parallel Roasters Full time

49th Parallel is a coffee company that calls the Pacific Northwest home. We source, roast, brew, and serve coffee we believe in and our customers love. Our cafes are a showcase for our coffee and service.

Our Downtown Vancouver cafe at 689 Thurlow Street is looking to add a full-time, highly skilled, experienced and hard-working barista.

We take pride in our direct trade sourcing program and our green coffee buyer and coffee education team offer a wealth of knowledge and opportunity to learn about coffee. We offer competitive wages, a positive work environment, and extended benefits after one year of full time employment.

**SUMMARY**

The Assistant Manager is a member of the café operations team responsible for assisting the Café Manager in the day-to-day running of the café. The main functions of the position are assisting in the direction of a team of Café Supervisors and Baristas and effectively managing the operations of the café in line with the company’s values.

**PRIMARY RESPONSIBILITIES**

This position will be responsible for assisting with the overall operations of the café and their duties will include but not be limited to: - Welcoming customers - Taking orders, making recommendations and processing transactions - Communicating with the kitchen of special requirements - Organizing stock - Receiving deliveries - Processing pre-orders through the POS system - Preparing and serving specialty coffee drinks including espresso-based beverages in line with 49th Parallel’s standards - Dialing in and tasting espresso and coffees to ensure product quality - Assisting with newer staff and helping to train on in-café routines and barista skills - Organization of staff positions and responsibilities throughout the shift - Holding keys and being responsible for the opening and closing of the café - Assist with weekly and monthly inventory counts and placing orders - Dealing with errors in supplier deliveries and organizing re-delivery - Dealing with customer inquiries and complaints, following protocol for how to escalate issues beyond your remit - Providing feedback to Café Manager on barista and supervisor progression - Demonstrating new drink recipes to staff - Updating in-café information sheets to represent current offerings, ensuring staff are familiar with the offerings.

*Other duties and special projects may be assigned from time to time.

**QUALIFICATIONS**

**Job Types**: Full-time, Permanent

Pay: From $20.54 per hour

**Benefits**:

- Casual dress
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Store discount
- Vision care

Supplemental pay types:

- Tips

**Experience**:

- Supervisory: 1 year (required)
- Hospitality: 2 years (preferred)
- Specialty Coffee: 2 years (preferred)
- Barista: 1 year (required)

Work Location: In person

Application deadline: 2024-05-10


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