General Manager

5 months ago

Surrey, Canada Rusty's Pub Full time

**About us**

Rusty's Pub is a small business in Surrey, BC V3S 1C7. We are professional, agile, and our goal is to Rusty's Pub is a beloved local establishment known for its warm atmosphere, excellent food, and top-notch service. We pride ourselves on being a gathering place for the community, where guests can enjoy a relaxed environment with friends and family. Our commitment to quality, customer satisfaction, and community engagement sets us apart, making us a staple in the neighborhood. Core Values: Customer Focus: We prioritize our guests' experiences, ensuring every visit is memorable and enjoyable. Integrity: We operate with honesty and transparency, building trust with our guests and team. Community: We are dedicated to supporting and giving back to our local community through our fundraising program. Quality: We strive for excellence in every aspect of our service, from food and drinks to customer interactions. Teamwork: We foster a collaborative and supportive work environment where every team member is valued and respected..

Our work environment includes:

- Modern office setting
- Food provided

**Job Overview**:
As the General Manager, you will be the face of Rusty's Pub, responsible for overseeing all aspects of the pub's operations. You will ensure that our core values are upheld in every facet of the business, from staff management to customer service. Your leadership will be crucial in maintaining the high standards that our patrons have come to expect.

**Key Responsibilities**:

- Lead and motivate a diverse team to deliver exceptional customer service.
- Manage day-to-day operations, including staffing, inventory, and financial performance.
- Develop and implement strategies to drive sales and profitability.
- Ensure compliance with health, safety, and licensing regulations.
- Foster a positive work environment that encourages professional growth and teamwork.
- Engage with the community through events and local partnerships.
- Address customer feedback and concerns promptly and effectively.

**Qualifications**:

- Proven experience as a General Manager or similar leadership role in the hospitality industry.
- Strong understanding of restaurant operations, financial management, and customer service principles.
- Excellent communication and interpersonal skills.
- Ability to lead by example and inspire a team.
- Commitment to upholding the highest standards of quality and integrity.
- Flexibility to work evenings, weekends, and holidays as required.

**What We Offer**:

- Competitive salary and performance-based bonuses.
- Comprehensive benefits package.
- Opportunities for professional development and career growth.
- A supportive and dynamic work environment.

**Job Types**: Full-time, Permanent

Pay: From $60,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Holidays
- Night shift

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 5 years (required)

**Language**:

- English (required)

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person

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