General Manager

2 weeks ago

Surrey, Canada White Rock Dodge Full time

**Do you have what it takes to join one of Canada’s Best Managed Companies?**

**Trotman Auto Group **has an exciting opportunity for an experienced Automotive General Manager to join their growing team

Trotman Auto Group (TAG) is an industry-leading, diversified dealer group representing fourteen major OEM brands through twelve dealerships located across British Columbia. We have been recognized as one of Canada’s Best Managed Companies for overall business performance, innovation, and sustained growth. Our vibrant culture is the fabric of our world-class team of automotive professionals.

**Remuneration**: $150,000 - $400,000 (Depending upon experience and skill set)

**Perks of joining TAG**:

- Extended Health Care/Dental benefits
- RRSP group program
- Employee Assistance Program
- In-house training from our exclusive TAG University and TAG Leadership Academy
- External training resources available
- Collaborative work culture and fun environment

**Responsibilities of the position**:

- Develop short and long-term goals for each department team leader and their departments and provide regular follow-up meetings to track progress.
- Review departmental forecasts and ensure consistency with annual projections to maintain profitability and growth.
- Pay close attention to daily operations; recommend and create improved courses of action where necessary to improve efficiency and productivity.
- Coordinate regular meetings with team leaders of each department to ensure profitability and efficiency.
- Assist with rectifying any client concerns and escalations that department team leaders are unable to resolve to ensure customer satisfaction and loyalty.
- Maintain an enthusiastic attitude to build positive employee experiences
- Assist with the recruitment of employees when necessary to ensure adequate staffing levels and team cohesion.
- Remain up-to-date with current industry trends to identify opportunities for growth and innovation.
- Follow Health and Safety practices to ensure compliance with relevant regulations and policies.
- Demonstrate behaviours consistent with Trotman Auto Group’s Core Values in all interactions with clients, team members, and vendors to uphold the company's reputation and brand image.
- Comply with Trotman Auto Group policies, along with local, provincial, and federal laws, including those governing the rules of the road, to maintain legal and ethical standards.
- Perform any additional duties as outlined by the President to support the overall success of the dealership.
- Minimum of 3+ years recent dealership experience as a GSM or General Manager supporting sales, finance, and fixed operations departments within a dealership.
- Ability to develop short and long-term goals for department team leaders and their departments and provide regular follow-up meetings.
- Strong analytical skills to review departmental forecasts and ensure consistency with annual projections.
- A keen eye for detail to monitor daily operations and recommend and create improved courses of action where necessary.
- Excellent communication and coordination skills to conduct regular meetings with department team leaders to ensure their profitability and efficiency.
- Ability to assist with rectifying any client concerns and escalations that department team leaders are unable to resolve.
- A positive and enthusiastic attitude to build positive employee attitudes and morale.
- Experience in recruitment and retention of employees.
- Knowledge of current industry trends and best practices.
- Familiarity with provincial and federal WHMIS standards and Health and Safety policies.
- Compliance with Trotman Auto Group policies, along with local, provincial and federal laws including those governing the rules of the road.
- Willingness to perform any additional duties as outlined by the President or CEO.

At TAG, we lead with our core values and are deeply committed to delivering exceptional customer experiences. We are invested in enriching our communities and appreciate that our customers entrust us with one of their most important purchase decisions. We work hard to earn their loyalty. We are known to have a palpable "buzz" when you walk into one of our stores with breakaway spirit and organizational excellence.

Our business is a people business, and we constantly invest in our team’s development. We operate our own TAG University and TAG Leadership Academy, with proprietary curriculum and advanced leadership coaching. We are purpose-driven, performance-oriented and principles-led.

**Looking for a fast-paced and fulfilling managerial position? If you're a self-starter who excels in a dynamic environment, this opportunity is tailor-made for you.**

Let's discuss how you can take charge and make a difference in this role

**#INDLOW

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