Director of Admissions
1 month ago
Established in 1940, Bryan College maintains a reputation of excellence and a proven history of preparing graduates for successful careers. Bryan College is a leader in experiential learning offering residential programs in Toronto and online programs in Ontario, British Columbia, and Alberta.
Responsible for the overall success of the Admissions Department, the Director of Admissions (DOA) will ensure that admissions policies and procedures are followed. Furthermore, the DOA will align the admissions team for positive student outcomes. The DOA will manage the day-to-day operations of the Admissions Department focusing on daily operations, training, coaching, and mentoring. Additionally, time will be invested in data analysis for proper strategic planning to meet assigned admissions department goals. Therefore, the DOA must possess strong leadership, management, and interpersonal skills as well as the ability to effectively train and inspire the admissions team as well as recruit students as needed. This is a full-time position that reports to the President.
**General Duties**
The Director of Admissions will be responsible for, but not limited to, the duties and tasks listed below:
- Participate in the development of admissions department strategy and planning and translate strategy into tactical execution and operational implementation.
- Generate, analyze and evaluate all necessary reports and enrollment data to ensure team goals and objectives are achieved. Based on the analysis, make appropriate recommendations when necessary.
- Collaborate with the Training Department to develop, and coordinate admissions representatives and all admissions department activities to ensure the team has the skills and ability to perform their jobs effectively.
- Manage team performance, which includes delivering consistent quality feedback, providing reinforcement and recognition when appropriate, and taking corrective action when necessary.
- Manage team performance, which includes effective lead management strategies, goal setting, and exceeding monthly start objectives.
- Demonstrate proficiency and ensure proper use of all systems, tools, and resources by the admissions team.
- Manage the admissions office to appropriate staffing levels. Ensure quality hires and manage compensation of the team within established levels. Resolve complex enrollment questions and problems.
- Ensure students are provided excellent customer service and are prepared to begin school.
- Maintain awareness of industry trends and competitive offerings, costs, and benefits and make appropriate recommendations.
- Complete leadership stretch assignments, training courses, and development activities to improve leadership skills.
- Other duties as assigned.
**Physical Demands/Work Environment**
- Ability to work on Campus Monday through Friday.
- Ability to sit for six to eight hours.
- Ability to work a flexible schedule of at least 40 hours per week.
**Minimum Qualifications**
- Bachelor's degree required. Master’s degree preferred.
- 7-10 years of combined work experience in business, customer service, education or sales management that includes a minimum of 5 years in management level positions.
- Experience in managing high-performing teams with varied responsibilities preferred.
- Highly proficient computer skills and organizational skills.
- Demonstrated effective analytical skills and goal setting.
- Proven results in achieving company objectives and goals.
- High emotional intelligence and strong relationship-building skills.
- Exemplary leadership and motivational skills.
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Bachelor's Degree (required)
**Experience**:
- Sales: 7 years (preferred)
- Management: 5 years (preferred)
**Location**:
- North York, ON M6A 1E3 (preferred)
Work Location: In person
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