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Race Supervisor

1 month ago

Blue Mountains, Canada Blue Mountain Resort Full time

Seasonal (Seasonal)

**WHAT’S IN IT FOR ME?**
Resort perks:

- Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations
- Pass benefits for your family and discounted lift tickets you can share with your friends;
- Free rentals;
- Staff priced meals & Starbucks treats;
- Staff room rates at all our hotels;
- Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more

The Race Crew Supervisor is responsible for the maintenance of all race equipment/huts/safety fence, along with supervising the Race Crew for the set-up, and the take down of midweek training lanes and Jozo Weider race courses / race days that happen on weekends.

The Race Supervisor will also work closely with snowmaking to clear safety fence (B-net) when snowmaking is required and grooming to request special terrain/start ramps etc. for races.

**Hourly rate**: Dependent on experience and certification.

Must be able to work weekends (Saturdays and Sundays) from mid-December through to the end of March.

**Status**: Full Time, Seasonal

**WHAT WILL I BE DOING?**
- Work in cooperation with fellow Supervisors to manage and support the race crew staff and ensuring that teams are run efficiently, safely, and effectively, while maintaining excellent levels of service.
- Meet regularly with the Manager, Race, to ensure a clear line of communication has been established on team activities, budget guidelines and performance objectives.
- Ensure the overall quality of Race products and delivery by monitoring the on-hill performance of staff, providing feedback and coaching to staff in a timely manner and performing service recovery to guests when necessary.
- Continually strive to exceed our guest’s needs and expectations and to provide them with the finest race, event, training environment, and experience.
- Responsible for all scheduling of employees that work directly for the Race Crew Supervisor, including communicating with coaches and all related departments.
- Responsible for the closure of all race hill space and may include discussions with Ski Patrol/operations.
- Responsible for all equipment needs as it relates to races, including timing system.
- Responsible for checking the weekend race calendar and updating the schedule of Race Crew accordingly.
- Responsible for the evaluations of Race Crew including any corrective actions after consulting with the Race Programs Manager.
- Ensure that all race courses are maintained to ensure safety of all athletes or guests by continuous side-slipping and re-screwing or replacing of gates.

**WHAT DO WE NEED FROM YOU?**
- Level 1, 2 or 3 Officials certification an asset (Course available to obtain upon hiring).
- ACA-CSC Development Level (DL) or Entry Level (EL) Certified certification an asset.
- Previous race, race coach or ski/snowboarding instructing experience an asset.
- Strong communication and interpersonal skills.
- Excellent customer services skills.

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**
Blue Mountain, Ontario’s largest mountain resort is nestled on the shores of Georgian Bay, located 90 minutes north of Toronto. Blue Mountain has become the four-season destination of the North, visited by more than 1.5 million guests a year. Winter at the resort boasts 43 ski and snowboard trails enhanced by a world-class snowmaking system. Summer months offer the largest downhill mountain biking facility in Ontario, Monterra Golf course, Ridge Runner Mountain Coaster, Cascade Putting Course, Timber Challenge Ropes Course, Wind Rider Triple Zips and a private beach property among other seasonal attractions. Year-round the resort attracts visitors to more than 1,000 luxury accommodation units and 45 unique concept restaurants, bars and retail stores in our pedestrian Village. 53,000 square feet of state

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world’s largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintena

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