Case Administrator

6 months ago

Montréal, Canada New Direction Canada Inc. Full time

**Responsibilities**:

- Assist in the preparation and organization of immigration-related documents, including forms, letters, and supporting materials as well as support immigration case specialist in coordinating and managing client cases.
- Maintain accurate and up-to-date case files, tracking deadlines and milestones.
- Provide general administrative support to immigration case team, including managing calendars, answering phone calls, replenish office supplies and handling communication with IRCC and different stakeholders.
- Facilitate communication between departments regarding document status, revisions, and approvals.
- Conduct research to support immigration case preparation and ensure compliance with relevant regulations.

**Requirements**:

- Bachelor’s degree is required, master’s degree or above is advantageous
- Previous experience as an administrative assistant, office coordinator or reception, preferably in an immigration-related setting.
- Excellent organizational and time-management skills.
- Strong attention to detail and accuracy in document preparation.
- Effective communication and interpersonal abilities.
- Proficiency in MS Office (Word, Excel, Outlook).
- Ability to handle sensitive information with confidentiality.
- Strong oral and written English and/or French. Fluent in Mandarin Chinese is a plus

新枫向留学移民公司（New Direction Canada Inc.)，是在加拿大魁北克省移民（Ministry of Citizenship and Immigration）及教育（Ministry of Education）主管单位备案并受其监管，聘请具有加拿大移民顾问协会（Canadian Society of Immigration Consultants）持牌移民顾问，专业从事加拿大院校申请咨询业务，以及留学生学习生活相关配套业务的教育机构。机构总部位于魁北克省蒙特利尔市。

工作职责：
- 协助准备和整理与移民相关的文件，包括表格、信函和辅助材料，同时支持文案专员协调和管理客户案件。
- 维护准确且及时的档案，跟踪截止日期和整个过程的进度。
- 起草和校对函件、电子邮件，协助整理和归档纸质和电子文件。
- 为移民案例团队提供行政支持，包括管理日历、接听电话，补充办公用品并与IRCC（加拿大移民局）和其他各单位沟通。
- 协助部门之间对接有关案件进度、修订和批准的沟通。
- 进行研究，支持移民案例的准备工作，并确保符合相关定期更新的法规。

岗位要求：
- 学历要求本科学位，硕士学位或以上学历者更佳。
- 具有行政助理、办公室协调员或前台接待等相关工作经验，与移民有关的工作经验优先。
- 出色的组织和时间管理技能。
- 非常注重文件准备的细节和准确性。
- 高效的沟通和人际交往能力。
- 精通MS Office（Word、Excel、Outlook）。
- 能够保密地处理敏感信息。
- 具备极好的英语或法语口语和写作能力。精通普通话者优先。

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$25.00 per hour

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Ability to Commute:

- Montréal, QC H3G 1R3 (required)

Work Location: In person

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