Workers' Compensation Case Manager

7 months ago


Montréal, Canada LifeWorks Full time

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

As a Claims Manager within a matrix team, you play a key role in customer relations and claims management for workplace injuries. You implement innovative strategies to help clients reduce costs related to workplace injury cases and foster a positive work health and safety culture.

**Responsibilities**:

- Ensure the effective management of workplace injuries for your clients within a matrix team
- Guide clients in continuous improvement processes aimed at reducing the impact of workplace injuries on their organizational and financial performance - Advise clients on maintaining employment relationships and support them during job site visits as part of rehabilitation
- Collaboratively establish strategies with stakeholders for optimal management of disputes at the Administrative Review
- Enhance integrated service offerings by proposing solutions to clients for better management of occupational health and safety (training, medical expertise, prevention, legal, outsourcing, ergonomics, etc.)

To succeed as a Claims Manager, the following qualifications and skills are required:

- Functional bilingualism in English and French (spoken and written) is mandatory
- Bachelor's degree in human resources management/industrial relations or a related field (legal, administration, human resources) or a DEC in a related field
- 2-3 years of experience in managing workplace injuries in Quebec
- Proficiency in the process of opening and monitoring a file with CNESST (administrative and medical) and the rules governing temporary assignment
- Experience in managing workplace injuries on a Canadian basis is considered an asset - Strong problem-solving skills and ability to identify potential solutions
- Excellent verbal and written communication skills
- Good analytical and synthesis skills
- Proficiency in computer skills, knowledge of SharePoint, Microsoft Teams, Suite Office 365 are considered assets
- Team player who promotes collaboration
- Demonstrates autonomy and adaptability
- Strong organizational skills to effectively manage priorities and follow-ups.

LI-JD1

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.



  • Montréal, Canada LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...


  • Montréal, Canada LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...


  • Montréal, Canada LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...

  • Case Manager

    7 months ago


    Montréal, Canada LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...

  • Case Manager

    7 months ago


    Montréal, Canada LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...

  • Case Manager

    7 months ago


    Montréal, Canada LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...


  • Montréal, Canada LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...

  • Case Worker

    1 day ago


    Montréal, Canada PAQ Full time

    **About**: PAQ is an indigenous organization that supports First Nations, Inuit and Métis people facing housing insecurity in Tio'tià: ke / Montreal. Using a culturally appropriate approach based on empowerment and harm reduction, we provide housing options, accommodation and services that promote wellness and healing, and strengthen community. We work in...

  • Case Manager Ii

    3 days ago


    Montréal, Canada Agence Ometz Full time

    **JOIN OUR TEAM & HELP TRANSFORM LIVES** Agence Ometz is a Jewish human services agency offering social, employment and immigration services to help people fulfill their potential in order to secure a vibrant, growing community where people care for themselves and each other. Our work is guided by our core values of self-sufficiency, inclusivity, human...


  • Montréal, Canada CI Financial Full time

    **ABOUT US** Founded in 1995, CI Assante Wealth Management is a wholly owned subsidiary of CI Financial and one of Canada’s largest wealth management firms. Our 750 professional advisors, located in communities throughout the country, oversee approximately $39 billion in assets for more than 300,000 clients. CI Assante Wealth Management's services include...


  • Montréal, Canada R&K Consulting Full time

    R&K Consulting is an immigration consultancy firm located in Montreal and Toronto, Canada. We are a national regulatory body authorized by the government of Canada and Quebec and provide immigration service according to the immigration regulations and the requirement of clients. Our Montreal Office is now looking for an Immigration Case Processing Manager or...


  • Montréal, Canada Avanti Support and Services Full time

    **Entry Level Care Coordinator CREOLE/ ENGLISH/FRENCH**: - Avanti Support and Services is a social service agency based on Miami Florida ad we have been in business for over 25 years. We helped pregnant women and children who are in need of support ,education, case management and advocacy due to low income, mental health, etc. _ - Canadian workers...

  • Case Manager

    7 months ago


    Montréal, Canada Federation CJA Full time

    The case manager’s role is to provide and coordinate psychosocial and concrete services to seniors and/or vulnerable older adults of the Jewish community with the goal of enhancing their functioning, autonomy and social integration. **Duties** - Psychosocial and/or financial assessment of clients - Completion of full Homecare assessment by using the...


  • Montréal, QC, Canada Bombardier Full time

    (English version will follow) Pourquoi vous joindre à nous ? Chez Bombardier, nous concevons, construisons, modifions et entretenons les avions les plus performants du monde pour les individus, les entreprises, les gouvernements et les entités militaires les plus avisés. Nous réussissons à établir les normes les plus élevées grâce à notre approche...


  • Montréal, QC, Canada UniUni (Uni Express Inc.) Full time

    **Who Are We?** UniUni is a Canadian courier for e-commerce and logistics companies that is full of energy and determination. Our team and technology elevates and streamlines fulfillment services in Canada to meet customers' demanding expectations. With tens of thousands of parcels fulfilled daily, we have established ourselves as a leader in the last mile...


  • Montréal, QC, Canada The Canada Life Assurance Company Full time

    Welcome to Canada Life! We are looking for a **Disability Case Manager**. In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions. The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and...


  • Montréal, QC, Canada The Canada Life Assurance Company Full time

    Permanent Full Time We are looking for a **Bilingual Disability Case Manager**. In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions. The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical...

  • Field Case Manager

    7 months ago


    Montréal, Canada Specialty Health Network Inc. Full time

    **Location**: 5990 Henri-Bourassa West, Montreal, Quebec, H4R 3A6 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the...


  • Montréal, Canada Cirque du Soleil Full time

    **Manager, Compensation and Pension** - Permanent Position_ We have a place for individuals with a distinct penchant for ensuring the smooth operation of our shows and events, for conceiving remarkable products, for putting their ingenuity at the service of their team, and for contributing to the enhancement of their expertise and the development of...


  • Montréal, Canada Federation CJA Full time

    The case manager’s role is to provide and coordinate psychosocial and concrete services to seniors and/or vulnerable older adults of the Jewish community with the goal of enhancing their functioning, autonomy and social integration. **Duties** - Psychosocial and/or financial assessment of clients - Completion of full Homecare assessment by using the...